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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 12-13-2016, 21:14   #1 (permalink)
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unlock a500fu 6.0.1


i have the some thing
i have one a500fu v6.0.1 unlock done by octopus but still locked please solution
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Old 12-14-2016, 09:00   #2 (permalink)
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Hello.

Please post here full Software logs of operations, which You've performed with the phone.
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Old 12-20-2016, 11:06   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please post here full Software logs of operations, which You've performed with the phone.
Same problem..unlock OK but phone still locked!



Welcome to Octoplus/Octopus Box Samsung software version 2.4.6
-----------------------------------------------------------------------------------
To connect SM-A500FU phone you have to perform the following
steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM81
Selected model: SM-A500FU
Proper android device not found. Make shure that "USB debug" option
on the device is turned on.
Phone unlocking failed
Performed by 2.4.6 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM81
Selected model: SM-A500FU
Detected phone model: SM-A500FU
Firmware compiled date: Thu Aug 4 18:43:25 KST 2016
PDA version: A500FUXXS1CPH2
CSC version: A500FUVFG1CPG1
SW version: A500FUXXU1CPG2
Phone SN: RF8GC0662YA
Android version: 6.0.1 (MMB29M)
Sales code: CNX
Country: Romania
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Security patch level: 2016-08-01
Codename: a5ultexx
Checking Root:
Phone is Rooted.
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.4.6 Software version.
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Old 12-20-2016, 11:38   #4 (permalink)
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As You can see from Software log, your phone has one of the latest firmwares:

Quote:
Firmware compiled date: Thu Aug 4 18:43:25 KST 2016
In firmwares for Qualcomm-based phones, released after 01.10.2015 ability to Unlock such devices by supported method was disabled by Samsung (Security hole was closed). To unlock this phone You can try to downgrade firmware version (write older, by release date, firmware) or write only older modem and then repeat "Unlock" operation.

Note: downgrading of phone firmware can damage your device. You can try to do this only on your own risk.
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Old 01-23-2017, 14:24   #5 (permalink)
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Same problem

Welcome to Octoplus/Octopus Box Samsung software version 2.4.7
-----------------------------------------------------------------------------------
To connect SM-J700H phone you have to perform the following steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Press "Read Info" in software.
-----------------------------------------------------------------------------------
To connect SM-A500FU phone you have to perform the following
steps:
1. Disconnect USB cable from phone.
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Press "Read Info" in software.

Platform: Samsung Android
Selected port: COM1050
Selected model: SM-A500FU
Can't kill external ADB references. Please, close all programs that use
ADB server.
Proper android device not found. Make shure that "USB debug" option
on the device is turned on.
Phone unlocking failed
Performed by 2.4.7 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1050
Selected model: SM-A500FU
Can't kill external ADB references. Please, close all programs that use
ADB server.
Proper android device not found. Make shure that "USB debug" option
on the device is turned on.
Phone unlocking failed
Performed by 2.4.7 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1050
Selected model: SM-A500FU
Can't kill external ADB references. Please, close all programs that use
ADB server.
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-A500FU
Firmware compiled date: Thu Aug 4 18:43:25 KST 2016
PDA version: A500FUXXS1CPH2
CSC version: A500FUVBB1CPG1
SW version: A500FUXXU1CPG2
Phone SN: RF8GC1BZR1P
Android version: 6.0.1 (MMB29M)
Sales code: VDH
Country: Hungary
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Security patch level: 2016-08-01
Codename: a5ultexx
Checking Root:
Phone is Rooted.
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.4.7 Software version.
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Old 01-23-2017, 14:56   #6 (permalink)
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Hi

Try with this flash file

Model SM-A500FU
Model name GALAXY A5
Security Patch Level 2016-07-01
Product code DHR
PDA A500FUXXU1CPG2
CSC A500FUDHX1CPG1

Last edited by KATOUE; 01-23-2017 at 15:03.
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Old 01-23-2017, 15:00   #7 (permalink)
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Please carefully read previous post.
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