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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 09-03-2019, 12:38   #1 (permalink)
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unlock Samsung S10 G973F Need help [Answered]


-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM3
Selected model: SM-G973F
Operation: Read Codes - Server
Detected phone model: SM-G973F
Firmware compiled date: Wed Jul 31 17:23:19 KST 2019
PDA version: G973FXXS3ASH1
CSC version: G973FOXM3ASG8
SW version: G973FXXU3ASG8
Phone SN: RF8M530BEFD
Android version: 9 (PPR1.180610.011)
Sales code: XEU
Country: UK & IRE
HW platform: exynos5
HW Chip: unknown
HW Modem: SHANNON5000
Security patch level: 2019-08-01
Warranty Void: 0
SIM 1 status: absent
SIM 2 status: absent
Codename: beyond1lteeea
-----------------------------------------------------------------------------------
Connecting to server ..
Username: yurec170
Connect to server successfull.
Checking smart card...
Smart card successfully checked.
Your balance: 200 credits.
-----------------------------------------------------------------------------------
Checking operation...failed
Device's modem G973FXXU3ASG8 is not supported!
Read codes failed
Performed by 2.8.2 Software version.
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Old 09-03-2019, 13:03   #2 (permalink)
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Quote:
Device's modem G973FXXU3ASG8 is not supported!

Hello Dear.

Note! For some devices with the latest security patch version, you will need to write ENG modem in order to complete Read Codes and Repair Network operations!


Best Regards.
Do Help And Get Help
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Old 09-03-2019, 13:16   #3 (permalink)
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Hello.

Please, try to write "G973FXXU3ASG3 ENG modem" from the Support Area, follow this path:"samsung/for unlock and repair/SM-G973F/" and repet Read Codes operation again
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Old 09-03-2019, 14:01   #4 (permalink)
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i`m not found "G973FXXU3ASG3 ENG modem" but i found "modem_G973FXXU3ASG3.tar". When i try flash this modem i get error

Performed by 2.8.2 Software version.
Selected CP file: G:\Octoplus\Samsung\modem_G973FXXU3ASG3.tar
Please put the phone into Download Mode and connect USB cable.
To put SM-G973F into Download Mode, You have to perform the
following steps:
1. Power off the phone.
2. Press and hold "Volume-" + "Bixby" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Found phone on
Advanced mode!
Firmware write started.
Writing RADIO section...
RADIO section has been written successfully.
Writing Firmware Failed
Performed by 2.8.2 Software version.
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Old 09-03-2019, 14:24   #5 (permalink)
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Unfortunately, currently no solution for your type of issue
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Old 09-04-2019, 15:08   #6 (permalink)
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use other means to flash the phone with the file, sure it will work then u unlock
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Old 10-16-2019, 15:19   #7 (permalink)
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same problem here, any solution?
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