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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 01-16-2017, 01:36   #1 (permalink)
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Join Date: Feb 2007
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Unlock SM-J320AZ Unlock failed


Code:
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM78
Selected model: SM-J320AZ
Searching for a phone. Please wait...
Phone found.
Detected phone model: SM-J320AZ
Firmware compiled date: Fri Oct 14 15:13:43 KST 2016
PDA version: J320AZTUU2APJ2
CSC version: J320AZAIO2APJ2
SW version: J320AZTUU2APJ2
Phone SN: R28H52H9G0L
Android version: 6.0.1 (MMB29K)
Sales code: AIO
Country: USA
HW platform: exynos3
HW Chip: exynos3475
HW Modem: SHANNON308
Codename: j3xltetu
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM78
Selected model: SM-J320AZ
Searching for a phone. Please wait...
Found phone on COM78
Reading info...
Detected phone model: 
HW Version: SM2J320AZWZAIO
PDA version: J320AZTUU2APJ2
CSC version: J320AZAIO2APJ2
CP version: J320AZTUU2APJ2
Phone SN: R28H52H9G0L
Phone IMEI: 356519-07-500011-6
Reading codes...
error code 1
Read codes failed
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM78
Selected model: SM-J320AZ
Searching for a phone. Please wait...
Found phone on COM78
Reading info...
Detected phone model: 
HW Version: SM2J320AZWZAIO
PDA version: J320AZTUU2APJ2
CSC version: J320AZAIO2APJ2
CP version: J320AZTUU2APJ2
Phone SN: R28H52H9G0L
Phone IMEI: 356519-07-500011-6
Unlocking phone...
error code 0
Phone unlocking failed
Performed by 2.4.1 Software version.
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Old 01-16-2017, 05:52   #2 (permalink)
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Old 01-16-2017, 09:14   #3 (permalink)
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Hello.

You use old Software version. Please install the latest Software version, repeat "Unlock" operation again and post here the result.

Last edited by Octopus box; 01-16-2017 at 09:21.
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