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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 08-15-2013, 13:30   #1 (permalink)
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Thumbs up Unlocking SHV-E160s problem [Solved]


help for unlocking phone SHV-E160s unlocking problem, use octopus samsung tool can't unlocking this phone, I have try flashing with firmware in support area
this log for progress :
Welcome to Octoplus/Octopus Box Samsung software version 1.2.4
-----------------------------------------------------------------------------------
To connect SHV-E160S phone you have to perform the following
steps:
1. Go to dial window.
2. Enter "319712358" number.
3. Enter "996412" password.
4. Go to System->SIO mode.
5. Select "Modem" radio button for USB section.
6. Go to dial window.
7. Enter "*#9090#" number.
8. Set "Diag config" to "USB" value.
9. Restart phone.
10. Press "Read Info" in software.
Selected firmware file: E160S.UH24.1912_CL966809_REV02
_ROOTED.oct <<<<< this file from supprot area
Please switch your phone to the download mode and connect it to a
PC.
To put SHV-E160S phone into download mode you have to perform the
following steps:
1. Reconnect phone battery.
2. Press and hold "Volume - " + "Home" + "Power" buttons.
3. When phone turns on press "Volume+" button.
Found phone on
Firmware write started.
Writing BOOT section...
BOOT section has been written successfully.
Writing RECOVERY section...
RECOVERY section has been written successfully.
Writing MODEM section...
MODEM section has been written successfully.
Writing MDM section...
MDM section has been written successfully.
Writing SYSTEM section...
SYSTEM section has been written successfully.
Firmware writing successfully completed.

-----------------------------------------------------------------------------------
Platform: Samsung Anycall
Selected port: COM34
Selected model: SHV-E160S
Mode: Normal
Phone model: SHV-E160S
Firmware compiled date: May 03 2012
Firmware compiled time: 10:00:00
Firmware released date: Jul 31 2012
Firmware released time: 13:16:06
Phone IMEI: 359795-04-237570-1
SW Version: M9200B-SCAQCSZD-3.4.706025
Unlocking phone...
Phone unlocking failed

help for solution my problem,thx for respons

Last edited by Octopus box; 08-26-2013 at 08:24.
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Old 08-15-2013, 13:48   #2 (permalink)
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Please make repair NVM, then re-flash and check whether your phone is unlocked.
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Old 08-15-2013, 14:58   #3 (permalink)
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Welcome to Octopus Box Samsung software version 1.9.4
-----------------------------------------------------------------------------------
To connect SHV-E160S phone you have to perform the following
steps:
1. Go to dial window.
2. Enter "319712358" number.
3. Enter "996412" password.
4. Go to System->SIO mode.
5. Select "Modem" radio button for USB section.
6. Go to dial window.
7. Enter "*#9090#" number.
8. Set "Diag config" to "USB" value.
9. Restart phone.
10. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Anycall
Selected port: COM34
Selected model: SHV-E160S
Mode: Normal
Phone model: SHV-E160S
Firmware compiled date: May 03 2012
Firmware compiled time: 10:00:00
Firmware released date: Jul 31 2012
Firmware released time: 13:16:06
Phone IMEI: 359795-04-237570-1
SW Version: M9200B-SCAQCSZD-3.4.706025
Creating NVM backup
Reading NVM done!
Repairing NVM for SHV-E160S phone...
NVM repair completed successfully
Please, restart the phone to apply changes
Selected firmware file: E160S.UH24.1912_CL966809_REV02
_ROOTED.oct
Please switch your phone to the download mode and connect it to a
PC.
To put SHV-E160S phone into download mode you have to perform the
following steps:
1. Reconnect phone battery.
2. Press and hold "Volume - " + "Home" + "Power" buttons.
3. When phone turns on press "Volume+" button.
Found phone on
Firmware write started.
Writing BOOT section...
BOOT section has been written successfully.
Writing RECOVERY section...
RECOVERY section has been written successfully.
Writing MODEM section...
MODEM section has been written successfully.
Writing MDM section...
MDM section has been written successfully.
Writing SYSTEM section...
SYSTEM section has been written successfully.
Firmware writing successfully completed.
-----------------------------------------------------------------------------------
Platform: Samsung Anycall
Selected port: COM34
Selected model: SHV-E160S
Mode: Normal
Phone model: SHV-E160S
Firmware compiled date: May 03 2012
Firmware compiled time: 10:00:00
Firmware released date: Jul 31 2012
Firmware released time: 13:16:06
Phone IMEI: 359795-04-237570-1
SW Version: M9200B-SCAQCSZD-3.4.706025
Unlocking phone...
Phone unlocking failed

still unlocking failed .... any soutions?? help
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Old 08-15-2013, 15:07   #4 (permalink)
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No need to make Unlock, insert SIM card and check whether your phone is unlocked.
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Old 08-15-2013, 15:16   #5 (permalink)
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still locked no signal / no service mode if insert sim card
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Old 08-15-2013, 16:27   #6 (permalink)
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What phone "say" when You insert SIM card? What code does your phone request exactly?
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Old 08-15-2013, 20:39   #7 (permalink)
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when entering phone sim card does not show up code only visible posts and no service signal does not appear, already in re flash using the existing firmware in support area still lock, repair NVM also still lock, unlock every in using octopus software samsung phone always unlocked failed, is there a solution? thx
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Old 08-16-2013, 06:25   #8 (permalink)
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Sorry, hard to say where can be the problem without having this phone in our hands... Try to use another SIM/USIM cards and say the result here...
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Old 08-16-2013, 07:05   #9 (permalink)
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try another sim card same no service, phone still locked... I think this problem phone not unlocked by software, any solutions for other problem?? thx for respons


regard,
alfindo
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Old 08-16-2013, 07:40   #10 (permalink)
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Try to make Repair EFS, then re-flash and make Repair NVM.
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Old 08-16-2013, 20:19   #11 (permalink)
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I have try to make repair EFS, then reflash and make Repair NVM but IMEI 0000000000000
I can't fix IMEI use octopus samsung software cause progrese not done, just runing long time, any solutions ?thx
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Old 08-19-2013, 08:26   #12 (permalink)
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Quote:
I can't fix IMEI use octopus samsung software cause progrese not done
post here full software log and describe all the actions You perform step by step.
Also say whether your phone is unlocked now?
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Old 08-22-2013, 00:32   #13 (permalink)
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Thumbs up

this screenshot and log file for progres fix IMEI
Attached Images
File Type: jpg octopus.JPG (88.0 KB, 1409 views)
Attached Files
File Type: rar 16-08-2013_16-01-08.rar (2.1 KB, 383 views)
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Old 08-22-2013, 09:46   #14 (permalink)
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Please install the latest Software version and perform all the steps from software manual how to make Repair IMEI, then post here full software log with all of your actions.
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Old 08-25-2013, 21:33   #15 (permalink)
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Problem solved ,thx for helpfully from Octopus team
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