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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus Samsung/Octoplus Samsung


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Old 03-15-2016, 20:36   #1 (permalink)
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Updates count?


why the updates count and it will influence me? My box will stop to update some time?
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Old 03-15-2016, 21:37   #2 (permalink)
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Yep, I'm curious and wonder to ask the same question too.

Just updated to Octoplus Samsung Tool v2.2.2:

Firmware on Octopus Card was Updated to v2.4

It was showing something like:
Update Card Firmware Count: 4
Update Card Firmware Limit is: 7

Does it means once I use up all Octopus Card Firmware Update Limit of 7 my Octopus Box for Samsung & LG will Stop Working?

Or do I need to buy additional or pay for additional fee for Octopus Card Firmware Update?

Anyone aware of this?
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Old 03-16-2016, 10:59   #3 (permalink)
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Hello.

Simply send us a request to add updates for your card, in case if it will reach updates limit. We will increase updates count. No additional payments/fees needed.

Also, please do not update the card manually. Software will notify You, if update of the card will be needed.
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Old 03-16-2016, 17:59   #4 (permalink)
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Understood, i have 2 of 3 counts used, can you add more for me? Just need to send pm with serial number? Just for safe!
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Old 03-16-2016, 18:03   #5 (permalink)
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Please send us SN of your card in Private Message.
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Old 04-17-2016, 09:28   #6 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please send us SN of your card in Private Message.
Octopus box always best in Customer Services and clearing their customers Doubt.
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