Why does Octopus box have to use another box's UART interface for some procedures - GSM-Forum

hyratech · 03-25-2015, 14:46

Hi team,

I'm just curious to get an answer why does this excellent tool have to use another box's interface sometimes when performing certain procedures. what if someone does not have another box?

is it the software? or the computer setup? is there a way to solve this issue?

this is NOT a complaint, but trying to figure out this glitch to improve...

THANK YOU..

Octopus box · 03-25-2015, 14:54

Hello.

If Box COM port or internal Box card reader is not working correctly, contact with your reseller and exchange your Box by the warranty.

hyratech · 03-25-2015, 16:28

Com port does work.. it works fine when we do the Samsung S4 IMEi.. which requires UART the second step.. it just won't work correctly on certains procedures.
for example, N910T Cert Write, will not write.. N915T cert will not write..

but I tried M919 IMEI repair, COM port works fine..

So, I'm just stumped on if it's the software, my pc setup, or the BOX itself?

Octopus box · 03-25-2015, 16:32

Quote:

N910T Cert Write, will not write.. N915T cert will not write..

Have You blocked battery's proper contact by using a tape before connecting Samsung Micro UART cable? This is important to connect the device.

hyratech · 03-25-2015, 17:35

Quote:

Originally Posted by Octopus box

Have You blocked battery's proper contact by using a tape before connecting Samsung Micro UART cable? This is important to connect the device.

yes, I did cover the battery terminal next to the + terminal.

Rememeber yesterday you were helping figure out why it didn't work? I uninstalled the octopus box CoM port, and it worked with the z3X COM PORT.

sunilkumar70791 · 03-26-2015, 07:18

Some time user not select correct port

hyratech · 03-26-2015, 18:42

Quote:

Originally Posted by sunilkumar70791

Some time user not select correct port

PORT # is selected correctly. OCTOPUS UART PORT 1, and during searching for the phone, it is searching on that port, but it does not find the phone, or in the example of Note 3, it will find phone, but will fail to write the IMEi successfully.

Does anyone else have issues with this problem? or am I the only one?

hl4v · 03-27-2015, 03:52

Quote:

Originally Posted by hyratech

PORT # is selected correctly. OCTOPUS UART PORT 1, and during searching for the phone, it is searching on that port, but it does not find the phone, or in the example of Note 3, it will find phone, but will fail to write the IMEi successfully.

Does anyone else have issues with this problem? or am I the only one?

Me too

and it worked with the z3X,SPT COM PORT

Octopus box · 03-27-2015, 07:20

If You have problem with Box COM port, contact to your reseller and exchange the Box by warranty.

hyratech · 03-27-2015, 14:08

Does anyone else have this same issue? Where the com port fails to write the certain, but will work for imei repairs on the Samsung s4 M919 or I337?

I'm trying to determine what my problem is. If box problem, I can get new one and transfer the activation.. If pc problem, maybe someone who had similar issues can help me out by pointing me to the direction of the problem?

hyratech · 03-31-2015, 16:39

after speaking to GSMSERVER.COM support, i found out my box had a counterfeit IC chip.

they pointed me to this post and help me fix the problem..

http://forum.gsmhosting.com/vbb/f684...guide-1875025/

hyratech · 03-31-2015, 16:40

Quote:

Originally Posted by hl4v

Me too

and it worked with the z3X,SPT COM PORT

try this:

http://forum.gsmhosting.com/vbb/f684...guide-1875025/

03-25-2015, 14:46	#1 (permalink)
hyratech Freak Poster Join Date: Aug 2009 Location: NYC Posts: 353 Member: 1105429 Status: Offline Thanks Meter: 118	Why does Octopus box have to use another box's UART interface for some procedures Hi team, I'm just curious to get an answer why does this excellent tool have to use another box's interface sometimes when performing certain procedures. what if someone does not have another box? is it the software? or the computer setup? is there a way to solve this issue? this is NOT a complaint, but trying to figure out this glitch to improve... THANK YOU..

03-25-2015, 14:54	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Hello. If Box COM port or internal Box card reader is not working correctly, contact with your reseller and exchange your Box by the warranty.

03-25-2015, 16:28	#3 (permalink)
hyratech Freak Poster Join Date: Aug 2009 Location: NYC Posts: 353 Member: 1105429 Status: Offline Thanks Meter: 118	Com port does work.. it works fine when we do the Samsung S4 IMEi.. which requires UART the second step.. it just won't work correctly on certains procedures. for example, N910T Cert Write, will not write.. N915T cert will not write.. but I tried M919 IMEI repair, COM port works fine.. So, I'm just stumped on if it's the software, my pc setup, or the BOX itself?

03-26-2015, 07:18	#6 (permalink)
sunilkumar70791 No Life Poster Join Date: Nov 2010 Location: THE MOBILE SHOP Posts: 2,354 Member: 1432329 Status: Offline Sonork: 100.1615863 Thanks Meter: 1,626	Some time user not select correct port

03-27-2015, 07:20	#9 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,835 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	If You have problem with Box COM port, contact to your reseller and exchange the Box by warranty.

03-27-2015, 14:08	#10 (permalink)
hyratech Freak Poster Join Date: Aug 2009 Location: NYC Posts: 353 Member: 1105429 Status: Offline Thanks Meter: 118	Does anyone else have this same issue? Where the com port fails to write the certain, but will work for imei repairs on the Samsung s4 M919 or I337? I'm trying to determine what my problem is. If box problem, I can get new one and transfer the activation.. If pc problem, maybe someone who had similar issues can help me out by pointing me to the direction of the problem?

03-31-2015, 16:39	#11 (permalink)
hyratech Freak Poster Join Date: Aug 2009 Location: NYC Posts: 353 Member: 1105429 Status: Offline Thanks Meter: 118	after speaking to GSMSERVER.COM support, i found out my box had a counterfeit IC chip. they pointed me to this post and help me fix the problem.. http://forum.gsmhosting.com/vbb/f684...guide-1875025/