write cert sm j500fn, error - GSM-Forum

salvo1278 · 10-10-2016, 17:16

hello octopus team, I'm trying to write cert sm j500fn, but I error, if I reset msl, the phone is not detected how can I continue

Code:

Welcome to Octoplus/Octopus Box Samsung software version 2.3.8
-----------------------------------------------------------------------------------
To connect SM-J500FN phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM106
Selected model: SM-J500FN
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging..
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-J500FN
Firmware compiled date: Thu Jul 21 19:58:29 KST 2016
PDA version: J500FNXXS1APG1
CSC version: J500FNITV1APB1
SW version: J500FNXXU1APD1
Phone SN: RZ8H113YVZP
Android version: 5.1.1 (LMY48B)
Sales code: ITV
Country: ITALY
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Codename: j5nltexx
Performed by 2.3.8 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM106
Selected model: SM-J500FN
Reading info...
Phone was not found on the selected port!
Operation was failed!
Performed by 2.3.8 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM106
Selected model: SM-J500FN
Selected file: C:\Users\SALVO\Desktop\j5\SM-
J500FN_RV8G819WQ6A_352134073700636.cert
Please, press "OK" button on the phone to allow USB debugging..
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-J500FN
Firmware compiled date: Thu Jul 21 19:58:29 KST 2016
PDA version: J500FNXXS1APG1
CSC version: J500FNITV1APB1
SW version: J500FNXXU1APD1
Phone SN: RZ8H113YVZP
Android version: 5.1.1 (LMY48B)
Sales code: ITV
Country: ITALY
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Codename: j5nltexx
Checking Root:
Phone is Rooted.
Checking Certificate file...
Certificate file successfully checked
Writing Certificate...
Writing new phone IMEI...
Please Reset MSL first!
Writing Certificate failed
Performed by 2.3.8 Software version.

salvo1278 · 10-10-2016, 18:01

I tried to write another different firmware, but nothing more error

xerraco · 10-11-2016, 06:21

Is this "1AOI1" the version you flash?

Br,
xerraco

Octopus box · 10-11-2016, 07:39

Hello.

Please Enter "*#0808#" code, select "DM+Modem+ADB", then connect the phone directly to PC and try to make "Fast Reset MSL" again. Post here the result.

rita43 · 11-10-2016, 16:27

how to solve this problem?

Code:

Welcome to Octoplus/Octopus Box Samsung software version 2.4.1
-----------------------------------------------------------------------------------
To connect SM-J500FN phone you have to perform the following steps:
1. Disconnect USB cable from phone. 
2. Go to Menu->Settings->More->About Device.
3.Tap on "Build number" 7 times to enable developer options.
4. Go to Menu->Settings->More->Developer options.
5. Turn on "USB Debugging" option.
6. Go to dial window.
7. Enter "*#0808#" number.
8. Select "DM+Modem+ADB".
9. Press Home button.
10. Press "Read Info" in software.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J500FN
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM156
Phone connection failed
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J500FN
Phone was not found on the selected port!
Searching for USB diagnostic port...
No diagnostic ports found!
Connecting to phone on COM156
Phone connection failed
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM1
Selected model: SM-J500FN
Phone was not found on the selected port!
Searching for USB diagnostic port...
Connecting to phone on COM142
Mode: Normal
Phone model: SM-J500FN
Firmware compiled date: Feb 19 2016
Firmware compiled time: 02:00:00
Firmware released date: May 26 2016
Firmware released time: 10:46:56
Phone IMEI: 356258-07-503657-8
SW version: MPSS.DPM.2.0.2.c1.7-00012-M8936FAAAANUZM-
1.32663.1.44741.1
Performed by 2.4.1 Software version.

Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Selected file: C:\Documents and Settings\Laboratorio\Documenti
\Downloads\cert\SM-J500FN_RV8G819WPEB_352134073700388.cert
Proper android device not found. Make shure that "USB debug" option 
on the device is turned on.
Writing Certificate failed
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-J500FN
Firmware compiled date: Fri May 27 10:48:27 KST 2016
PDA version: J500FNXXS1APE5
CSC version: J500FNVFG1APC4
SW version: J500FNXXS1APE4
Phone SN: RV8GC1MAH8B
Android version: 5.1.1 (LMY48B)
Sales code: OMN
Country: ITALY
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Codename: j5nltexx
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Selected file: C:\Documents and Settings\Laboratorio\Documenti
\Downloads\cert\SM-J500FN_RV8G819WPEB_352134073700388.cert
Detected phone model: SM-J500FN
Firmware compiled date: Fri May 27 10:48:27 KST 2016
PDA version: J500FNXXS1APE5
CSC version: J500FNVFG1APC4
SW version: J500FNXXS1APE4
Phone SN: RV8GC1MAH8B
Android version: 5.1.1 (LMY48B)
Sales code: OMN
Country: ITALY
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Codename: j5nltexx
Checking Root:
Phone is Rooted.
Checking Certificate file...
Certificate file successfully checked
Writing Certificate...
Writing new phone IMEI...
Please Reset MSL first!
Writing Certificate failed
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Detected phone model: SM-J500FN
Firmware compiled date: Fri May 27 10:48:27 KST 2016
PDA version: J500FNXXS1APE5
CSC version: J500FNVFG1APC4
SW version: J500FNXXS1APE4
Phone SN: RV8GC1MAH8B
Android version: 5.1.1 (LMY48B)
Sales code: OMN
Country: ITALY
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Codename: j5nltexx
Rebooting phone in Download Mode...
Phone successfully rebooted in Download Mode.
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
To put SM-J500FN into Download Mode, You have to perform the 
following steps:
1. Reconnect the battery.
2. Press and hold "Volume-" + "Home" + "Power ON" keys.
3. When phone turns on, press "Volume+" key.
Searching for a phone. Please wait...
Phone found.
Initializing..
Resetting FRP lock..success
Resetting EE lock..success
Resetting Samsung Account lock..not supported
Reset operation completed!
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Selected file: C:\Documents and Settings\Laboratorio\Documenti
\Downloads\cert\SM-J500FN_RV8G819WPEB_352134073700388.cert
Proper android device not found. Make shure that "USB debug" option 
on the device is turned on.
Writing Certificate failed
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Reading info, please wait...
Proper android device not found. Make shure that "USB debug" option 
on the device is turned on.
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Reading info, please wait...
Detected phone model: SM-J500FN
Firmware compiled date: Fri May 27 10:48:27 KST 2016
PDA version: J500FNXXS1APE5
CSC version: J500FNVFG1APC4
SW version: J500FNXXS1APE4
Phone SN: RV8GC1MAH8B
Android version: 5.1.1 (LMY48B)
Sales code: OMN
Country: ITALY
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Codename: j5nltexx
Performed by 2.4.1 Software version.

Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Selected file: C:\Documents and Settings\Laboratorio\Documenti
\Downloads\cert\SM-J500FN_RV8G819WPEB_352134073700388.cert
Detected phone model: SM-J500FN
Firmware compiled date: Fri May 27 10:48:27 KST 2016
PDA version: J500FNXXS1APE5
CSC version: J500FNVFG1APC4
SW version: J500FNXXS1APE4
Phone SN: RV8GC1MAH8B
Android version: 5.1.1 (LMY48B)
Sales code: OMN
Country: ITALY
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Codename: j5nltexx
Checking Root:
Phone is Rooted.
Checking Certificate file...
Certificate file successfully checked
Writing Certificate...
Writing new phone IMEI...
Please Reset MSL first!
Writing Certificate failed
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Reading info...
Mode: Normal
Firmware compiled date: Feb 19 2016
Firmware compiled time: 02:00:00
Firmware released date: May 26 2016
Firmware released time: 10:46:56
SW Version: MPSS.DPM.2.0.2.c1.7-00012-M8936FAAAANUZM-
1.32663.1.44741.1
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Selected file: C:\Documents and Settings\Laboratorio\Documenti
\Downloads\cert\SM-J500FN_RV8G819WPEB_352134073700388.cert
Detected phone model: SM-J500FN
Firmware compiled date: Fri May 27 10:48:27 KST 2016
PDA version: J500FNXXS1APE5
CSC version: J500FNVFG1APC4
SW version: J500FNXXS1APE4
Phone SN: RV8GC1MAH8B
Android version: 5.1.1 (LMY48B)
Sales code: OMN
Country: ITALY
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Codename: j5nltexx
Checking Root:
Phone is Rooted.
Checking Certificate file...
Certificate file successfully checked
Writing Certificate...
Writing new phone IMEI...
Please Reset MSL first!
Writing Certificate failed
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Proper android device not found. Make shure that "USB debug" option 
on the device is turned on.
Phone unlocking failed
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Mode: Normal
Phone model: SM-J500FN
Firmware compiled date: Feb 19 2016
Firmware compiled time: 02:00:00
Firmware released date: May 26 2016
Firmware released time: 10:46:56
Phone IMEI: 356258-07-503657-8
SW version: MPSS.DPM.2.0.2.c1.7-00012-M8936FAAAANUZM-
1.32663.1.44741.1
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Proper android device not found. Make shure that "USB debug" option 
on the device is turned on.
Phone unlocking failed
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Mode: Normal
Phone model: SM-J500FN
Firmware compiled date: Feb 19 2016
Firmware compiled time: 02:00:00
Firmware released date: May 26 2016
Firmware released time: 10:46:56
Phone IMEI: 356258-07-503657-8
SW version: MPSS.DPM.2.0.2.c1.7-00012-M8936FAAAANUZM-
1.32663.1.44741.1
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Proper android device not found. Make shure that "USB debug" option 
on the device is turned on.
Phone unlocking failed
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Reading info...
Mode: Normal
Firmware compiled date: Feb 19 2016
Firmware compiled time: 02:00:00
Firmware released date: May 26 2016
Firmware released time: 10:46:56
SW Version: MPSS.DPM.2.0.2.c1.7-00012-M8936FAAAANUZM-
1.32663.1.44741.1
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Selected file: C:\Documents and Settings\Laboratorio\Documenti
\Downloads\cert\SM-J500FN_RV8G819WPEB_352134073700388.cert
Proper android device not found. Make shure that "USB debug" option 
on the device is turned on.
Writing Certificate failed
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Reading info, please wait...
Can't kill external ADB references. Please, close all programs that use 
ADB server.
Detected phone model: SM-J500FN
Firmware compiled date: Fri May 27 10:48:27 KST 2016
PDA version: J500FNXXS1APE5
CSC version: J500FNVFG1APC4
SW version: J500FNXXS1APE4
Phone SN: RV8GC1MAH8B
Android version: 5.1.1 (LMY48B)
Sales code: OMN
Country: ITALY
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Codename: j5nltexx
Performed by 2.4.1 Software version.

Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Selected file: C:\Documents and Settings\Laboratorio\Documenti
\Downloads\cert\SM-J500FN_RV8G819WPEB_352134073700388.cert
Detected phone model: SM-J500FN
Firmware compiled date: Fri May 27 10:48:27 KST 2016
PDA version: J500FNXXS1APE5
CSC version: J500FNVFG1APC4
SW version: J500FNXXS1APE4
Phone SN: RV8GC1MAH8B
Android version: 5.1.1 (LMY48B)
Sales code: OMN
Country: ITALY
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Codename: j5nltexx
Checking Root:
Phone is Rooted.
Checking Certificate file...
Certificate file successfully checked
Writing Certificate...
Writing new phone IMEI...
Please Reset MSL first!
Writing Certificate failed
Performed by 2.4.1 Software version.

Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Reading info, please wait...
Please, press "OK" button on the phone to allow USB debugging..
Detected phone model: SM-J500FN
Firmware compiled date: Tue Sep 22 16:38:23 KST 2015
PDA version: J500FNXXU1AOI6
CSC version: J500FNOXE1AOJ1
SW version: J500FNXXU1AOI1
Phone SN: RV8G806WAEV
Android version: 5.1.1 (LMY48B)
Sales code: MDO
Country: Ukraine
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Codename: j5nltexx
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Selected file: C:\Documents and Settings\Laboratorio\Documenti
\Downloads\cert\SM-J500FN_RV8G819WPEB_352134073700388.cert
Detected phone model: SM-J500FN
Firmware compiled date: Tue Sep 22 16:38:23 KST 2015
PDA version: J500FNXXU1AOI6
CSC version: J500FNOXE1AOJ1
SW version: J500FNXXU1AOI1
Phone SN: RV8G806WAEV
Android version: 5.1.1 (LMY48B)
Sales code: MDO
Country: Ukraine
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Codename: j5nltexx
Checking Root:
Phone is Rooted.
Checking Certificate file...
Certificate file successfully checked
Writing Certificate...
Writing new phone IMEI...
Please Reset MSL first!
Writing Certificate failed
Performed by 2.4.1 Software version.
-----------------------------------------------------------------------------------
Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Reading info...
Mode: Normal
Firmware compiled date: Jul 31 2015
Firmware compiled time: 15:00:00
Firmware released date: Sep  1 2015
Firmware released time: 16:11:37
SW Version: MPSS.DPM.2.0.2.c1.7-00012-M8936FAAAANUZM-
1.24672.1.25976.4
Unlocking phone...
Phone is successfully unlocked
To finish the operation, please restart the phone via phone's menu.
Performed by 2.4.1 Software version.

Platform: Samsung Android
Selected port: COM142
Selected model: SM-J500FN
Selected file: C:\Documents and Settings\Laboratorio\Documenti
\Downloads\cert\SM-J500FN_RV8G819WPEB_352134073700388.cert
Can't kill external ADB references. Please, close all programs that use 
ADB server.
Detected phone model: SM-J500FN
Firmware compiled date: Tue Sep 22 16:38:23 KST 2015
PDA version: J500FNXXU1AOI6
CSC version: J500FNOXE1AOJ1
SW version: J500FNXXU1AOI1
Phone SN: RV8G806WAEV
Android version: 5.1.1 (LMY48B)
Sales code: MDO
Country: Ukraine
HW platform: msm8916
HW Chip: MSM8916
HW Modem: MSM8916
Codename: j5nltexx
Checking Root:
Phone is Rooted.
Checking Certificate file...
Certificate file successfully checked
Writing Certificate...
Writing new phone IMEI...
Please Reset MSL first!
Writing Certificate failed
Performed by 2.4.1 Software version.

Octopus box · 11-10-2016, 16:37

Please perform "Reset MSL" operation, then try to write a Cert file again.

rita43 · 11-10-2016, 16:48

how can I do'? there 'the security wipe feature or reset msl

Octopus box · 11-10-2016, 16:56

"Fast Reset MSL" button is available on "Repair" tab of the Software.

rita43 · 11-10-2016, 17:16

all ok thank you very much

engcobocell · 11-10-2016, 18:54

Quote:

Originally Posted by rita43

all ok thank you very much

Please post here

Sent from my SM-J500F using Tapatalk

10-10-2016, 18:01	#2 (permalink)
salvo1278 No Life Poster Join Date: May 2009 Location: italy Posts: 880 Member: 1027748 Status: Offline Sonork: 609321045 Thanks Meter: 252	I tried to write another different firmware, but nothing more error

10-11-2016, 06:21	#3 (permalink)
xerraco No Life Poster Join Date: Nov 2008 Location: RVIII Posts: 11,696 Member: 890926 Status: Offline Thanks Meter: 2,053	Is this "1AOI1" the version you flash? Br, xerraco

10-11-2016, 07:39	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Hello. Please Enter "*#0808#" code, select "DM+Modem+ADB", then connect the phone directly to PC and try to make "Fast Reset MSL" again. Post here the result.

11-10-2016, 16:37	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	Please perform "Reset MSL" operation, then try to write a Cert file again.

11-10-2016, 16:48	#7 (permalink)
rita43 Insane Poster Join Date: May 2005 Age: 52 Posts: 83 Member: 149647 Status: Offline Thanks Meter: 3	how can I do'? there 'the security wipe feature or reset msl

11-10-2016, 16:56	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,813 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407	"Fast Reset MSL" button is available on "Repair" tab of the Software.

11-10-2016, 17:16	#9 (permalink)
rita43 Insane Poster Join Date: May 2005 Age: 52 Posts: 83 Member: 149647 Status: Offline Thanks Meter: 3	all ok thank you very much