Xtc clip strange problem - GSM-Forum

citiline · 11-15-2011, 11:02

Hello team i saw an update this morning when i conneted my clip
so i press the update icon and for some seconds i its got completed and ask me not to remove the usb till it complete so i waited for the software to restart.afther that its showed another update so i did again as i have already said and the software restarted again its showed another update again for the third time thats where the problem started ,all that i saw 47% and asked me not to remove cable till complete the software went off as it usual restart but never came back again.i waited for some minute still and i even used another p c .all i see is the green light on clip on.please where did i go wrong............

help pleaSE

**MANOLE** · 11-15-2011, 22:05

I think is strange you did not use our software.

Anyway, who is your reseller and what is your xtc clip serial number ?

BR,
Manole

engakiem · 11-16-2011, 01:31

Same here, every time I connect my clip to my PC it says an update is available.

citiline · 11-17-2011, 10:42

Quote:

Originally Posted by MANOLE

I think is strange you did not use our software.

Anyway, who is your reseller and what is your xtc clip serial number ?

BR,
Manole

manole thanks for ur quick respond but i dont understand when you say maybe i did not use ur software.because since i bought the clip some month ago the software opened itself whenever i conect it to pc,so all i know is the software opens automatically.pls my resellers name is willy mobile and the clip serial is 10000886
.thanks in advance

engakiem · 11-17-2011, 16:15

I also brought my clip form here and it behaves the same.

45069 · 11-17-2011, 19:23

I received my new clip yesterday, tried to update this,

after update only the green led is on , when i connect the clip the message to update te clip is showing, nothing else,

i contacted my reseller he forwarded my emails to technical for answer

**MANOLE** · 11-20-2011, 15:31

Quote:

Originally Posted by citiline

manole thanks for ur quick respond but i dont understand when you say maybe i did not use ur software.because since i bought the clip some month ago the software opened itself whenever i conect it to pc,so all i know is the software opens automatically.pls my resellers name is willy mobile and the clip serial is 10000886
.thanks in advance

We never sold xtc clip with this serial number. So, ask your reseller to solve your problems.

You are NOT our customer.

Topic closed.

11-15-2011, 11:02	#1 (permalink)
citiline Freak Poster Join Date: Aug 2009 Location: nobody is perfect and i'm 1 Posts: 275 Member: 1105427 Status: Offline Sonork: 100.1613537 Thanks: 83 Thanked 20 Times in 19 Posts	Xtc clip strange problem Hello team i saw an update this morning when i conneted my clip so i press the update icon and for some seconds i its got completed and ask me not to remove the usb till it complete so i waited for the software to restart.afther that its showed another update so i did again as i have already said and the software restarted again its showed another update again for the third time thats where the problem started ,all that i saw 47% and asked me not to remove cable till complete the software went off as it usual restart but never came back again.i waited for some minute still and i even used another p c .all i see is the green light on clip on.please where did i go wrong............ help pleaSE

11-17-2011, 19:23	#6 (permalink)
45069 Freak Poster Join Date: Apr 2004 Age: 32 Posts: 466 Member: 63646 Status: Offline Thanks: 25 Thanked 7 Times in 7 Posts	only green led after update I received my new clip yesterday, tried to update this, after update only the green led is on , when i connect the clip the message to update te clip is showing, nothing else, i contacted my reseller he forwarded my emails to technical for answer

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11-15-2011, 22:05	#2 (permalink)
MANOLE Product Manager Join Date: May 2008 Location: MXBOX Green, Orange, ??? :) Posts: 6,968 Member: 780644 Status: Offline Sonork: 100.88888 Thanks: 1,235 Thanked 131,607 Times in 4,355 Posts	I think is strange you did not use our software. Anyway, who is your reseller and what is your xtc clip serial number ? BR, Manole

11-16-2011, 01:31	#3 (permalink)
engakiem Major Poster Join Date: Feb 2007 Posts: 41 Member: 452213 Status: Offline Thanks: 12 Thanked 2 Times in 2 Posts	Same here, every time I connect my clip to my PC it says an update is available.

11-17-2011, 16:15	#5 (permalink)
engakiem Major Poster Join Date: Feb 2007 Posts: 41 Member: 452213 Status: Offline Thanks: 12 Thanked 2 Times in 2 Posts	I also brought my clip form here and it behaves the same.