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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > 7ICE Team > Mkey - Modem Unlock Key


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Old 10-01-2017, 20:16   #1 (permalink)
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[Answered] new viva e5577cs-321 white screen


hi team i unlock many e5577-321 with mkey no problem but new modem if unlock work and unlock but white screen i have 3 modem damg now any help pls

21.43.41 : DLOADVER : 2.0
21.43.42 : Model : E5577Cs-321
21.43.43 : IMEI : 8646950332000000
21.43.43 : SwVers : 21.200.07.01.397
21.43.43 : IsoVers : WEBUI
21.43.43 : PrdName : E5577Cs-321
21.43.43 : DloadType : 0
21.43.44 : Auth.Vers: : 2
21.43.44 : New HiSi-TYPE 2 Identified.
21.43.49 : Open Flashing Protocol OK..
21.44.11 :
21.44.21 : Verify download mode: 7200B--SKCBADZM
21.44.23 : Detected: [EHUAWEI BV7R11EC1]
21.44.27 : HiSilicon CPU mode-3 Selected.
21.44.28 : Write Part1...[FastBoot] Ok
21.44.31 : Write Part2...[BOOT] Ok
21.44.36 : Write Part3...[PtableTail] Ok
21.44.40 : Write Part4...[Kernel] Ok
21.44.49 : Write Part5...[VxWorks] Ok
21.44.58 : Write Part6...[M3Image] Ok
21.45.02 : Write Part7...[DSP] Ok
21.45.08 : Write Part8...[NVTable] Ok
21.45.13 : Write Part9...[System] Ok
21.45.32 : Write Part10...[CORE] Ok
21.46.31 : Restart modem OK
21.46.39 : All done !
21.46.41 : - Flashing Completed!


================================================== ==========
21.49.24 : DLOADVER : 2.0
21.49.25 : Model : E5577Cs-321
21.49.26 : FhVers : E5577CS-321 21.180.99.04.00
21.49.26 : IMEI : 86469503320000000
21.49.27 : SwVers : 21.180.99.04.00
21.49.27 : IsoVers : WEBUI
21.49.27 : PrdName : E5577Cs-321
21.49.27 : DloadType : 0
21.49.28 : Auth.Vers: : 1
21.49.29 : New HiSi-TYPE 3 Identified. Sec. v4
21.49.29 : Security Status : Locked

21.49.30 : Unlocking modem ... Ok
Attached Images
File Type: jpg IMG_3190(1).jpg (760.7 KB, 101 views)
File Type: jpg IMG_3193.jpg (820.5 KB, 95 views)

Last edited by TestBox2; 10-02-2017 at 22:02.
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Old 10-02-2017, 08:16   #2 (permalink)
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Quote:
Originally Posted by GSM-HELP View Post
hi team i unlock many e5577-321 with mkey no problem but new modem if unlock work and unlock but white screen i have 3 modem damg now any help pls

21.43.41 : DLOADVER : 2.0
21.43.42 : Model : E5577Cs-321
21.43.43 : IMEI : 8646950332000000
21.43.43 : SwVers : 21.200.07.01.397
21.43.43 : IsoVers : WEBUI
21.43.43 : PrdName : E5577Cs-321
21.43.43 : DloadType : 0
21.43.44 : Auth.Vers: : 2
21.43.44 : New HiSi-TYPE 2 Identified.
21.43.49 : Open Flashing Protocol OK..
21.44.11 :
21.44.21 : Verify download mode: 7200B--SKCBADZM
21.44.23 : Detected: [EHUAWEI BV7R11EC1]
21.44.27 : HiSilicon CPU mode-3 Selected.
21.44.28 : Write Part1...[FastBoot] Ok
21.44.31 : Write Part2...[BOOT] Ok
21.44.36 : Write Part3...[PtableTail] Ok
21.44.40 : Write Part4...[Kernel] Ok
21.44.49 : Write Part5...[VxWorks] Ok
21.44.58 : Write Part6...[M3Image] Ok
21.45.02 : Write Part7...[DSP] Ok
21.45.08 : Write Part8...[NVTable] Ok
21.45.13 : Write Part9...[System] Ok
21.45.32 : Write Part10...[CORE] Ok
21.46.31 : Restart modem OK
21.46.39 : All done !
21.46.41 : - Flashing Completed!


================================================== ==========
21.49.24 : DLOADVER : 2.0
21.49.25 : Model : E5577Cs-321
21.49.26 : FhVers : E5577CS-321 21.180.99.04.00
21.49.26 : IMEI : 86469503320000000
21.49.27 : SwVers : 21.180.99.04.00
21.49.27 : IsoVers : WEBUI
21.49.27 : PrdName : E5577Cs-321
21.49.27 : DloadType : 0
21.49.28 : Auth.Vers: : 1
21.49.29 : New HiSi-TYPE 3 Identified. Sec. v4
21.49.29 : Security Status : Locked

21.49.30 : Unlocking modem ... Ok
Software updates on Viva e5577cs-321
For fix this issue we need samples for further check

Br-balwinder27
Mkey-team
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Old 10-02-2017, 21:54   #3 (permalink)
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After Unloc need write Upper FW version like 21.200. or 21.300.xx.. for return modem back to working condition.
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Old 10-03-2017, 11:34   #4 (permalink)
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i know that bro but still white screen
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Old 10-12-2017, 09:56   #5 (permalink)
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there is a firmware which can repair this white screen 21.238.01 but not available for download
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Old 10-12-2017, 10:30   #6 (permalink)
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Quote:
Originally Posted by shabbir1 View Post
there is a firmware which can repair this white screen 21.238.01 but not available for download
Upload file to sendspace.com and i add to support
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Old 10-12-2017, 10:55   #7 (permalink)
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Red face

Quote:
Originally Posted by shabbir1 View Post
there is a firmware which can repair this white screen 21.238.01 but not available for download
really

BR-BALWINDER27
MKEY-TEAM
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Old 10-16-2017, 12:00   #8 (permalink)
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i try many webui and fw for e5577cs-321 modem work but with white screen i try 2 pcs new same problem i think must update same fw viva 21.200.07.01.397
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Old 10-17-2017, 15:29   #9 (permalink)
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i already did the 21.200.07.01.397 from viva centre but no luck same white screen but here one guy fixing that router from huawie service with the 21.238 firmware
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Old 10-17-2017, 16:01   #10 (permalink)
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My dear i don't know why you people getting error. i have done this version several time with mkey with the help of Balwinder bro.

Write 1st firmware on boot mode
E5577s-321_21.180.99.04.00_BL_FW
E5577s-321_21.180.99.04.00_BL_FW

After write firmware then unlock a modem

Then write 2nd firmware
21.316.01.00.00
https://drive.google.com/file/d/0B3p...xjV1MwWFk/view

try it and post result.
Enjoy
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Old 10-22-2017, 11:29   #11 (permalink)
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hi bro

Quote:
Originally Posted by scorpian1982 View Post
My dear i don't know why you people getting error. i have done this version several time with mkey with the help of Balwinder bro.

Write 1st firmware on boot mode
E5577s-321_21.180.99.04.00_BL_FW
E5577s-321_21.180.99.04.00_BL_FW

After write firmware then unlock a modem

Then write 2nd firmware
21.316.01.00.00
https://drive.google.com/file/d/0B3p...xjV1MwWFk/view

try it and post result.
Enjoy

we know that i unlock many about 150 pcs may more np only new modem from viva date 1-9-2017
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Old 02-05-2018, 23:42   #12 (permalink)
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same problem viva router you gett solution
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Old 02-06-2018, 05:53   #13 (permalink)
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Quote:
Originally Posted by manumanaf View Post
same problem viva router you gett solution

we have no viva e5577cs-321 latest ver in our hand

when we get modems .then will check issue and make solution

br-balwinder27
mkey-team
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Old 02-10-2018, 00:39   #14 (permalink)
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i have same problem e5577cs 321 viva pls help mee any solution
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Old 08-14-2018, 11:19   #15 (permalink)
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Donate money to this user
same problem. white screen after flashing usb loader.bin
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