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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite


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Old 12-28-2018, 23:08   #1 (permalink)
m&s
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Calculating. Please, wait...failed [Answered]


Welcome to Octoplus Suite version 1.5.8
-------------------------------------------------------------------------------------------
Platform: SONY Qualcomm
Selected model: ST21a
Octopus smart card is present.
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu
"Settings"->"Developer options"->"Enable USB debugging" and connect USB
cable...OK
Device serial number: YT9005PK71
Device status: ACTIVE
Reading info...
Detected model name: ST21a
Firmware version: 11.0.A.0.16
Kernel version: 3.0.8-perf
IMEI: 353808054913776
-------------------------------------------------------------------------------------------
Platform: SONY Qualcomm
Selected model: ST21a
Operation: Repair IMEI
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Smart card activations: LG, Samsung, SE Unlimited
Username: Default_user
Authorizing...OK
Checking balance...
Checking operation...OK
Your balance: 0 credits.
To Repair IMEI for ST21a you need to have 0 credits.
Warning! After Repair IMEI operation, You need to make Factory Reset!
Please backup your data!
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu
"Settings"->"Developer options"->"Enable USB debugging" and connect USB
cable...OK
Device serial number: YT9005PK71
Device status: ACTIVE
Reading info...
Detected model name: ST21a
Firmware version: 11.0.A.0.16
Kernel version: 3.0.8-perf
IMEI: 353808054913776
Checking IMEI...OK
Checking root access...OK
Device is already rooted.
Reading security area...OK
Backup saved to "C:\Program Files\Octoplus\Octoplus_Suite\BACKUP
\Sony_ST21a_353808054913776_28-12-2018_17-06-39.sec"
Checking security area...OK
Old IMEI: 353808-05-491377-6
New IMEI: 353808-00-142545-2
Calculating security on the server...
Sending TA to server...OK
Calculating. Please, wait...Failed!

Last edited by Octopus box; 12-29-2018 at 10:32.
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Old 12-29-2018, 10:32   #2 (permalink)
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Please disable firewall and antivirus on your PC and repeat the operation. Post here the result.

Last edited by Octopus box; 01-02-2019 at 10:59.
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