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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite

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Old 09-24-2017, 14:20   #1 (permalink)
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can't find motorola xt1034 in shell anywhere?


in this post 12672299-post11 (i can't post full links yet) It says that there is support for motorola xt1034 but in octopus shell i cannot find it on the list under motorola?

On my motorola list in octoplus shell i have:
MB200
MB501
XT1068
XT615

Also for model XT1068, when i click on "manuals" tab it keeps saying "can't find phone help page" even though i've downloaded all the manuals AND tried downloading manual for just that specific model.

Thanks

Last edited by Octopus box; 09-25-2017 at 07:59.
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Old 09-25-2017, 01:06   #2 (permalink)
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So I did "update files DB" and they the XT models of motorola showed up. Unfortunately the "Manual" files showing pin-outs cannot be downloaded no matter how many times i try.

What am I doing wrong?
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Old 09-25-2017, 07:55   #3 (permalink)
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Hello.

Unfortunately Motorola XT1034 is indeed not available in Ocotplus Shell at the moment. We'll update Software list asap.
All downloaded files are saved in "C:\Program Files (x86)\Octoplus\Octoplus_Shell\HELP" folder.
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Old 09-25-2017, 12:22   #4 (permalink)
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There are many others that are suffering from the same issue. It is not only this one model. Please go through the whole list of all of your supported devices in the Octoplus Shell and you will see what i mean.

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