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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite

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Old 02-29-2012, 16:39   #1 (permalink)
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Cant repair imei X10 [Solved]

Welcome to Octopus Suite version 1.0.2
--------------------------------------------------------------------------------
Platform: SE Qualcomm
Selected model: E10a
Octopus smart card and DreamBox are not present.
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu "Settings"->"Applications"->"Development"->"Enable USB debugging" and connect USB cable...OK
Device serial number: CB511JU5VA
Device status: ACTIVE
Reading info...Failed!
Could not get model name! Please, reconnect phone.
--------------------------------------------------------------------------------
Platform: SE Qualcomm
Selected model: E10a
Octopus smart card and DreamBox are not present.
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu "Settings"->"Applications"->"Development"->"Enable USB debugging" and connect USB cable...OK
Device serial number: CB511JU5VA
Device status: ACTIVE
Reading info...Failed!
Could not get model name! Please, reconnect phone.
--------------------------------------------------------------------------------
Platform: SE Qualcomm
Selected model: E10a
Operation: Repair IMEI
Connecting to server...OK
Username:
Authorizing...Failed!
Login error: Wrong username!
--------------------------------------------------------------------------------
Connecting to server...OK
Username: djluigi
Authorizing...OK
Checking balance...OK
Your balance: 10 credits.
--------------------------------------------------------------------------------
Platform: SE Qualcomm
Selected model: E10a
Octopus smart card and DreamBox are not present.
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu "Settings"->"Applications"->"Development"->"Enable USB debugging" and connect USB cable...OK
Device serial number: CB511JU5VA
Device status: ACTIVE
Reading info...Failed!
Could not get model name! Please, reconnect phone.
--------------------------------------------------------------------------------
Platform: SE Qualcomm
Selected model: E10a
Operation: Repair IMEI
Connecting to server...OK
Username: djXXXXX
Authorizing...OK
Octopus smart card and DreamBox are not present.
Checking balance...
Checking operation...OK
Your balance: 10 credits.
To Repair IMEI for E10a you need to have 8 credits.
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu "Settings"->"Applications"->"Development"->"Enable USB debugging" and connect USB cable...OK
Device serial number: CB511JU5VA
Device status: ACTIVE
Reading info...Failed!
Could not get model name! Please, reconnect phone.


wHAT Is the problem? Tried in 2 computer already

Last edited by Octopus box; 03-05-2012 at 06:39.
 
Old 03-01-2012, 06:52   #2 (permalink)
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Hello.
The problem is with your phone. Please contact us, we will try to help You remotely via Team Viewer. Our contacts You can find in our profile.
 
Old 03-04-2012, 20:04   #3 (permalink)
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Thank u. I updated the sw of the phone, and after that evrything woked fine
 
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