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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite

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Old 12-07-2011, 23:44   #1 (permalink)
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Help appreciated: trouble with connecting to the server

Hello all.

I have installed Octopus Box SE 1.0.9 and created an account on gsmserver.com.

My problem is that Octopus doesn't manage to connect to the server.

For the Username, I'm using the same email address as on the gsmserver account. The same password and all.

As a bonus, my IP is now blacklisted...
Yes, I know, I'll wait 30 minutes for that.

So, what should I do?

Thank you for your help.
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Old 12-08-2011, 00:02   #2 (permalink)
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OK, It looks like I need to buy Octopus Box Server Credits.

Did that, paid through Paypal, order status shows "No incoming payment".

I guess I'll have to wait a bit then.
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Old 06-30-2012, 00:51   #3 (permalink)
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Hello,
I'm very novice in this octopus thing. I experience the same problem as you. Could you tell how you managed it?
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Old 06-30-2012, 08:14   #4 (permalink)
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@ omerbaba

Hello.
What the problem do You have exactly? Please explain the problem step by step in more details.
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Old 07-01-2012, 12:25   #5 (permalink)
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no account username

I bought octopus server credits yesterday. But I dont know how to use them in Octopus Suite.

The responsible person at gsmserver.com told me that once I buy server credits they will send me account username and password but still I didnt receive anything and he stopped replying me.

I urgently need to repair my phone; lt18i. Anyone has any idea what to do.

Hope I could explain the situation better now.
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Old 07-02-2012, 05:42   #6 (permalink)
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Hello.
Please contact to the person who have sold You Server Credits.
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