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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite

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Old 11-03-2011, 20:30   #1 (permalink)
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HELP!! U20a Dead After Unlock

hi

i unlocked a Sony Ericsson u20a with octopus-se tool the phone doesnt turn on, doesnt charge, doesnt even blink any led, phone was working 100% before procedure, please help hereīs my log.


Platform: SE Qualcomm
Selected model: U20a
Connecting to server...OK
Username: hugovs100_01
Authorizing...OK
Octopus smart card is present.
Checking smart card...OK
Checking balance...OK
Your balance: 10 credits.
To unlock U20a you need to have 10 credits.
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu
"Settings"->"Applications"->"Development"->"Enable USB debugging" and
connect USB cable...OK
Device serial number: xxxxxxxxxxxxxxxxxxxx
Device status: ACTIVE
Reading info...
Detected model name: U20a
Firmware version: 2.1.1.A.0.6
Kernel version: 2.6.29
Kernel version is supported
Checking root access...
Device is not rooted.
Sending exploit...OK
Executing exploit...OK
Reconnecting device. Please wait...OK
Checking root access...OK
Root access garanted!
Initializing flash...OK
Checking security...OK
Reading Partition table...
Could not read SBL. Maybe, NAND MPU is enabled.
Disabling NAND MPU...OK
Reconnecting device. Please wait...OK
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu
"Settings"->"Applications"->"Development"->"Enable USB debugging" and
connect USB cable...OK
Device serial number: xxxxxxxxxxxxxxxxxxxx
Device status: ACTIVE
Reading info...
Detected model name: U20a
Firmware version: 2.1.1.A.0.6
Kernel version: 2.6.29
Kernel version is supported
Checking root access...
Device is not rooted.
Sending exploit...OK
Executing exploit...OK
Reconnecting device. Please wait...OK
Checking root access...OK
Root access garanted!
Initializing flash...OK
Reading Partition table...OK
Reading SBL...OK
SBL type: Original, version: R8A029
Reading TA...OK
Backup saved to "C:\Archivos de programa\GsmServer\Octopus_SE\BACKUP
\U20a_03-11-2011_13-20-35.BKP"
Checking TA...OK
IMEI: 012343-xx-xxxxxx-x
Replacing SBL...OK
Calculating security on the server...
Sending TA to server...OK
Calculating. Please, wait...OK
Receiving TA...OK
Writing security area...OK
Finalizing...OK
Rebooting device...OK
Phone sucesfully unlocked!

Last edited by yozh; 11-03-2011 at 20:33. Reason: edited imei and sn from post
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Old 11-03-2011, 22:58   #2 (permalink)
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Bug for unlocking is fixed in Qualcomm MSM7227.

Repair with Riff, restore backup. Give it back to customer or unlock via IMEI.
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Old 11-04-2011, 08:53   #3 (permalink)
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Quote:
Bug for unlocking is fixed in Qualcomm MSM7227.
Repair with Riff, restore backup. Give it back to customer or unlock via IMEI.
Hello.
You need to write back to phone original SBL and TA ("U20a_03-11-2011_13-20-35.BKP"). You can't write Octopus Box SE software backup file with RIFF box. You need to contact us and give us backup file. Then we will prepare "*.bin" file which you can write to your phone with Jtag tool that You have.

Last edited by Octopus box; 11-04-2011 at 10:55.
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Old 11-04-2011, 16:32   #4 (permalink)
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hello

ill upload my backup, but i dont have any jtag tool, i didnt knew there was a risk that this could happend, if there were i wouldnt even try, i thought your tool was fully tested as theres no warning...
thats why i didnt try with other tools as they indeed warn people.

anyways, im in big trouble with *******r now so thats the solution you can give me?

i basically paid to kill my phone
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Old 11-04-2011, 16:35   #5 (permalink)
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Quote:
Originally Posted by yozh View Post
hello

ill upload my backup, but i dont have any jtag tool, i didnt knew there was a risk that this could happend, if there were i wouldnt even try, i thought your tool was fully tested as theres no warning...
thats why i didnt try with other tools as they indeed warn people.

anyways, im in big trouble with *******r now so thats the solution you can give me?

i basically paid to kill my phone
Attention to all Octopus SE users!

We have faced one unpredictable problem that can't be fixed at the moment. It turns out that some of the latest Sony Ericsson MSM7227 CPU based cell phones (E10i, E15i, U20i, E10a, E15a, U20a) have fixed BOOTROM, which leads to certain problems with those mobiles. If you choose to Unlock or Repair IMEI you will most certainly kill your phone.
Unfortunately, for the moment there is no possible way to be sure whether the phone has fixed BOOTROM or not. So, please, do all operations with Sony Ericsson MSM7227 CPU based cell phones at your own risk. Since it's not our fault the credits for operations that lead to phone malfunction will not be returned!
If you've killed your phone with Unlock or Repair IMEI operation, you can resurrect it with JTAG Box only, using "*.BKP" file from "C:\Program Files\GsmServer\Octopus_SE\BACKUP\". Backup file contains original phone's SBL and TA.
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Old 11-04-2011, 16:40   #6 (permalink)
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i did my phone yesterday with v1.0.3, v1.0.4 was released today, there were no warning back then....

but thanks please people try not to jump into my threat i really need support to give some kind of solution
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Old 11-04-2011, 16:41   #7 (permalink)
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Hi bro there r no solution u have 2 way to repair u phone riff or ort . Jtags
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Old 11-04-2011, 17:14   #8 (permalink)
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It inform us

Quote:
Originally Posted by chliki2001 View Post
Hi bro there r no solution u have 2 way to repair u phone riff or ort . Jtags

Attention to all Octopus SE users!

We have faced one unpredictable problem that can't be fixed at the moment. It turns out that some of the latest Sony Ericsson MSM7227 CPU based cell phones (E10i, E15i, U20i, E10a, E15a, U20a) have fixed BOOTROM, which leads to certain problems with those mobiles. If you choose to Unlock or Repair IMEI you will most certainly kill your phone.
Unfortunately, for the moment there is no possible way to be sure whether the phone has fixed BOOTROM or not. So, please, do all operations with Sony Ericsson MSM7227 CPU based cell phones at your own risk. Since it's not our fault the credits for operations that lead to phone malfunction will not be returned!
If you've killed your phone with Unlock or Repair IMEI operation, you can resurrect it with JTAG Box only, using "*.BKP" file from "C:\Program Files\GsmServer\Octopus_SE\BACKUP\". Backup file contains original phone's SBL and TA.
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Old 11-04-2011, 20:37   #9 (permalink)
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Quote:
Originally Posted by chliki2001 View Post
Attention to all Octopus SE users!

We have faced one unpredictable problem that can't be fixed at the moment. It turns out that some of the latest Sony Ericsson MSM7227 CPU based cell phones (E10i, E15i, U20i, E10a, E15a, U20a) have fixed BOOTROM, which leads to certain problems with those mobiles. If you choose to Unlock or Repair IMEI you will most certainly kill your phone.
Unfortunately, for the moment there is no possible way to be sure whether the phone has fixed BOOTROM or not. So, please, do all operations with Sony Ericsson MSM7227 CPU based cell phones at your own risk. Since it's not our fault the credits for operations that lead to phone malfunction will not be returned!
If you've killed your phone with Unlock or Repair IMEI operation, you can resurrect it with JTAG Box only, using "*.BKP" file from "C:\Program Files\GsmServer\Octopus_SE\BACKUP\". Backup file contains original phone's SBL and TA.
hi this is support thread to my problem, already talked to support, please try not to jump into other peopleīs threads, regarding your post, the warning appeared today with the release of octopus v1.0.4, i did my phone yesterday with v1.0.3 and of course there was not a warning, anyway thanks for trying to help and give info but please respect other people threads specially support ones, because very often support people get confused.

thanks tho...
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Old 11-08-2011, 15:12   #10 (permalink)
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If You have no any Jtag tool and have no friends which have Jtag tool You can send us your phone. We will repair it and send it back to You. You should pay only for delivery.
Also we have already took back to You 10 credits.
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Old 11-08-2011, 23:29   #11 (permalink)
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Hi, I also killed one U20a using this method. Does anybody has U20a PINOUT and what method should I use to resurrect with RIFF box? I have the .BKP file. Any help will be appreciated.
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Old 11-08-2011, 23:52   #12 (permalink)
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always\late loi
WARNING killing samsung phone/sony erricson repair by medusa box
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Old 11-09-2011, 00:57   #13 (permalink)
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Ok but that's not helpful.

Right now I have RIFF BOX + U20a DEAD. I can connect U20a to riff box, I tried to repair boot but it didn't work. I can only choose x10 mini model since RIFF box doesn't have x10mini pro model, but it should work.

Can anyone tell me how to restore SBL + TA from .BAK file using RIFF BOX? That'd be very helpful. Since I consider myself a n00b, I need specific instructions. I need the address and what options to tick or untick.

I hope you understand,
Thanks.
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Old 11-09-2011, 07:05   #14 (permalink)
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Please send us to PM your backup, we will prepare bin file that You need to write for repairing.
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Old 11-09-2011, 13:18   #15 (permalink)
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PM sent, waiting for BIN files
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