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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite

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Old 01-26-2012, 15:41   #1 (permalink)
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How to connect Modem E173???

Hi all bro. I can't connect Modem E173??? Helpppppppppp


Welcome to Octopus Suite version 1.0.0
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E153
Selected diagnostic port: COM28
Selected modem port: COM26
Found diagnostic port: COM27
Found modem port: COM26
Reading info...Failed!
Could not communicate with modem!
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E153
Selected diagnostic port: COM28
Selected modem port: COM27
Found modem port: COM26
Reading info...Failed!
Could not communicate with modem!
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM28
Selected modem port: COM26
Reading info...Failed!
Could not communicate with modem!
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM27
Selected modem port: COM28
Reading info...Failed!
Modem port busy
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM27
Selected modem port: COM28
Reading info...Failed!
Modem port busy
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM27
Selected modem port: COM27
Reading info...Failed!
Could not communicate with modem!

Thnak
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Old 01-26-2012, 15:46   #2 (permalink)
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Hello.
Please use the latest softvare version: Octopus Box Downloads - Software, Drivers, Manual.
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Old 01-26-2012, 17:09   #3 (permalink)
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Thank brother, Now connect OK I want to Unlock but can't Help

Welcome to Octopus Suite version 1.0.0
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM38
Selected modem port: COM36
Found diagnostic port: COM38
Found modem port: COM36
Reading info...OK
Mode: Normal
Model ID: KPRBL
Firmware compiled date: Nov 16 2010
Firmware compiled time: 20:37:27
Firmware released date: Nov 16 2010
Firmware released time: 20:37:27
SW Version: 11.126.15.00.592
IMEI: 868931-00-323505-5
Detected manufacturer: huawei
Detected model name: E173
Firmware version: 11.126.15.00.592
IMEI: 868931-00-323505-5
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM38
Selected modem port: COM36
Found diagnostic port: COM38
Found modem port: COM36
Reading info...OK
Mode: Normal
Model ID: KPRBL
Firmware compiled date: Nov 16 2010
Firmware compiled time: 20:37:27
Firmware released date: Nov 16 2010
Firmware released time: 20:37:27
SW Version: 11.126.15.00.592
IMEI: 868931-00-323505-5
Detected manufacturer: huawei
Detected model name: E173
Firmware version: 11.126.15.00.592
IMEI: 868931-00-323505-5
Connecting to server...OK
Username:
Authorizing...Failed!
Login error: Wrong username!
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Old 01-27-2012, 10:52   #4 (permalink)
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buy Octopus Box credit and unlock done
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Old 03-23-2012, 11:37   #5 (permalink)
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Huawei E173 modem mode not detected

Welcome to Octopus Suite version 1.0.1
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E153
Selected diagnostic port: COM65
Selected modem port: COM64
Found diagnostic port: COM65
Found modem port: COM64
Reading info...Failed!
Could not detect mode.
--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM65
Selected modem port: COM64
Found diagnostic port: COM65
Found modem port: COM64
Reading info...Failed!
Could not detect mode.
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Old 03-23-2012, 11:56   #6 (permalink)
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Please install the latest Octopus Suite software version and try again. Also don't forget to instatll driver.
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Old 06-13-2013, 19:01   #7 (permalink)
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Could not detect mode.

Hello,

I'm trying to change the firmware on my E173 Huawei .. and I'm getting this results:

--------------------------------------------------------------------------------
Platform: Huawei Qualcomm
Selected model: E173
Selected diagnostic port: COM10
Selected modem port: COM9
Found diagnostic port: COM10
Found modem port: COM9
Reading info...
Failed!
Could not detect mode.


I'm using latest software .. 1.1.8

regards
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Old 06-14-2013, 05:37   #8 (permalink)
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Have You installed all necessary drivers?
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