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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite

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Old 08-27-2014, 05:21   #1 (permalink)
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How to unlock sky U585S


Welcome to Octoplus/Octopus Suite version 1.2.8.1
--------------------------------------------------------------------------------
Platform: Sky Qualcomm
Selected model: IM-U585S
Selected diagnostic port: COM1
Selected modem port: COM1
Found diagnostic port: COM511
Found modem port: COM510
Reading info...
Detected manufacturer: Pantech Inc.
Detected model name: IM-U585S
Firmware version: S0203126
Could not detect mode.

what problem? pls help me all user and supporter.
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Old 08-27-2014, 06:52   #2 (permalink)
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Hello.

Try to re-install driver and re-boot the PC, try to connect the device to another motherboard's USB port, don't use any USB hubs or PCI USB extention cards, this is important. Try to connect the device on another PC.


Also, please look here: http://forum.gsmhosting.com/vbb/f699...olved-1612909/,
http://forum.gsmhosting.com/vbb/9010684-post87.html.
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Old 11-22-2014, 16:23   #3 (permalink)
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How to solve same issue?
trying alot but same result

Platform: Sky Qualcomm
Selected model: IM-U585S
Selected diagnostic port: COM366
Selected modem port: COM365
Found diagnostic port: COM366
Found modem port: COM365
Reading info...
Detected manufacturer: Pantech Inc.
Detected model name: IM-U585S
Firmware version: S0203126
Could not detect mode.
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Old 11-22-2014, 16:27   #4 (permalink)
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Please read the post above, it describes, what to do in such situation.
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Old 05-23-2017, 11:20   #5 (permalink)
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how to detect this model?
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Old 05-23-2017, 13:18   #6 (permalink)
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Please carefully read previously posted recommendations.
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