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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite


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Old 02-11-2018, 23:43   #1 (permalink)
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I had many devices like this issue [Answered]


Welcome to Octoplus Suite version 1.5.1
-------------------------------------------------------------------------------------------
Connecting to server...OK
Username: khaderjanini91
Authorizing...OK
Checking balance...OK
Your balance: 5910 credits.
Octopus smart card is present.
Checking smart card...OK
Smart card activations: LG, Samsung
-------------------------------------------------------------------------------------------
Initializing Android Debug Bridge...OK
Searching for a phone. Please wait...
Selected model: SM-G955U
Detected phone model: SM-G955U
Firmware compiled date: Wed May 24 14:02:31 KST 2017
SW Version: G955USQU1AQEF
SW Version: G955UOYN1AQEF
SW Version: G955USQU1AQEF
Phone SN: R28JA0EFRJK
Android version: 7.0 (NRD90M)
Sales code: TMB
Country: USA
Phone platform: msm8998
Chip name: MSM8998
Modem chip: MSM8998
Security patch level: 2017-05-01
SIM 1: absent
Codename: dream2qltesq
Connecting to modem port...
Found phone on COM11
Reading IMEI...OK
Searching for USB diagnostic port...
Reading info...
Mode: Normal
Firmware compiled date: May 09 2017
Firmware compiled time: 11:00:00
Firmware released date: May 23 2017
Firmware released time: 17:29:58
SW Version: MPSS.AT.2.0.c2.2-00006-8998_GEN_PACK-1.90474.8.97734.8
Reading data...
Security damaged!

Last edited by Octopus box; 02-12-2018 at 06:28.
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Old 02-12-2018, 06:28   #2 (permalink)
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Hello.

Try to re-flash the phone and repeat the operation again. Post here full Software log.
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Old 03-05-2018, 09:35   #3 (permalink)
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No need to fix anything, just use the latesr test Software version from the Support Area.
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Old 03-05-2018, 11:06   #4 (permalink)
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Donate money to this user
great team great job
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