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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite

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Old 10-28-2011, 02:50   #1 (permalink)
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i'm lost with x10i after unlock

before unlock phone say on screen input network code

after unlock phone say insert sim sim card

why?

please help me....
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Old 10-28-2011, 06:38   #2 (permalink)
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Hello.
Please post here software log of Unlock procedure.
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Old 10-28-2011, 08:21   #3 (permalink)
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Log file "C:\Program Files\GsmServer\Octopus_SE\LOG\28-10-2011_08-06-13.log" created.
10/28/2011 8:06:19 AM > Welcome to Octopus Box SE Software version 1.0.2
10/28/2011 8:06:22 AM > --------------------------------------------------------------------------------
10/28/2011 8:06:22 AM > Connecting to server...10/28/2011 8:06:23 AM > OK
10/28/2011 8:06:23 AM > Username: phem_vichka_01
10/28/2011 8:06:23 AM > Authorizing...10/28/2011 8:06:24 AM > OK
10/28/2011 8:06:24 AM > Checking balance...10/28/2011 8:06:24 AM > OK
10/28/2011 8:06:24 AM > Your balance: 10 credits.
10/28/2011 8:06:28 AM > --------------------------------------------------------------------------------
10/28/2011 8:06:28 AM > Platform: SE Qualcomm
10/28/2011 8:06:28 AM > Selected model: X10i
10/28/2011 8:06:28 AM > Octopus smart card is present.
10/28/2011 8:06:28 AM > Initializing Android Debug Bridge...10/28/2011 8:06:29 AM > OK
10/28/2011 8:06:29 AM > Disconnect USB cable and power on the phone. Select menu "Settings"->"Applications"->"Development"->"Enable USB debugging" and connect USB cable...10/28/2011 8:06:32 AM > OK
10/28/2011 8:06:32 AM > Device serial number: CB511LAKJ6
10/28/2011 8:06:32 AM > Device status: ACTIVE
10/28/2011 8:06:32 AM > Reading info...
10/28/2011 8:06:33 AM > Detected model name: X10i
10/28/2011 8:06:33 AM > Firmware version: 2.0.2.A.0.24
10/28/2011 8:06:33 AM > Kernel version: 2.6.29
10/28/2011 8:06:36 AM > --------------------------------------------------------------------------------
10/28/2011 8:06:36 AM > Platform: SE Qualcomm
10/28/2011 8:06:36 AM > Selected model: X10i
10/28/2011 8:06:36 AM > Connecting to server...10/28/2011 8:06:37 AM > OK
10/28/2011 8:06:37 AM > Username: phem_vichka_01
10/28/2011 8:06:37 AM > Authorizing...10/28/2011 8:06:38 AM > OK
10/28/2011 8:06:38 AM > Octopus smart card is present.
10/28/2011 8:06:38 AM > Checking smart card...10/28/2011 8:06:41 AM > OK
10/28/2011 8:06:41 AM > Checking balance...10/28/2011 8:06:42 AM > OK
10/28/2011 8:06:42 AM > Your balance: 10 credits.
10/28/2011 8:06:42 AM > To unlock X10i you need to have 10 credits.
10/28/2011 8:06:42 AM > Disconnect USB cable and power on the phone. Select menu "Settings"->"Applications"->"Development"->"Enable USB debugging" and connect USB cable...10/28/2011 8:06:42 AM > OK
10/28/2011 8:06:42 AM > Device serial number: CB511LAKJ6
10/28/2011 8:06:42 AM > Device status: ACTIVE
10/28/2011 8:06:43 AM > Kernel version: 2.6.29
10/28/2011 8:06:43 AM > Firmware version:
10/28/2011 8:06:43 AM > Kernel version is supported
10/28/2011 8:06:43 AM > Checking root access...
10/28/2011 8:06:44 AM > Device is already rooted.
10/28/2011 8:06:44 AM > Initializing flash...10/28/2011 8:06:48 AM > OK
10/28/2011 8:06:49 AM > Checking security...10/28/2011 8:06:51 AM > OK
10/28/2011 8:06:51 AM > Reading SBL...10/28/2011 8:06:52 AM > OK
10/28/2011 8:06:52 AM > SBL type: Original, version: R8A013
10/28/2011 8:06:52 AM > Reading TA...10/28/2011 8:06:57 AM > OK
10/28/2011 8:06:58 AM > Backup saved to "C:\Program Files\GsmServer\Octopus_SE\BACKUP\X10i_28-10-2011_08-06-52.BKP"
10/28/2011 8:06:58 AM > Checking TA...10/28/2011 8:06:58 AM > OK
10/28/2011 8:06:58 AM > IMEI: 012379-00-028224-8
10/28/2011 8:06:58 AM > Replacing SBL...10/28/2011 8:06:59 AM > OK
10/28/2011 8:06:59 AM > Calculating security on the server...
10/28/2011 8:06:59 AM > Sending TA to server...10/28/2011 8:07:03 AM > OK
10/28/2011 8:07:03 AM > Calculating. Please, wait...10/28/2011 8:07:03 AM > OK
10/28/2011 8:07:03 AM > Receiving TA...10/28/2011 8:07:07 AM > OK
10/28/2011 8:07:07 AM > Writing security area...10/28/2011 8:07:09 AM > OK
10/28/2011 8:07:09 AM > Finalizing...10/28/2011 8:07:11 AM > OK
10/28/2011 8:07:11 AM > Rebooting device...10/28/2011 8:07:11 AM > OK
10/28/2011 8:07:11 AM > Phone sucesfully unlocked!
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Old 10-28-2011, 12:08   #4 (permalink)
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try to update phone firmware to 2.1 version


br,


PS: did you try to put sim card before unlock?
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