Octoplus internal error question [Answered] - GSM-Forum

odane233 · 09-16-2018, 04:03

Hello I try to place order for unlock with octoplus suite 1.5.7 and am getting internal error 1000, ANY SOLUTION?

Octopus box · 09-16-2018, 09:05

Hello.

Please post here Software log or screenshot with the error, we will check it.

odane233 · 09-16-2018, 16:47

9/15/2018 7:47:53 PM > Selected vendor: LG Worldwide
9/15/2018 7:47:53 PM > Selected model: LG Worldwide
9/15/2018 7:47:53 PM > Checking input params...9/15/2018 7:47:53 PM > OK
9/15/2018 7:47:53 PM > Connecting to server...9/15/2018 7:47:54 PM > OK
9/15/2018 7:47:54 PM > Octopus smart card is present.
9/15/2018 7:47:54 PM > Checking smart card...9/15/2018 7:47:56 PM > OK
9/15/2018 7:47:56 PM > Username: odane23smith
9/15/2018 7:47:56 PM > Authorizing...9/15/2018 7:47:56 PM > OK
9/15/2018 7:47:56 PM > Checking balance...9/15/2018 7:47:57 PM > OK
9/15/2018 7:47:57 PM > Checking operation...9/15/2018 7:47:57 PM > OK
9/15/2018 7:47:57 PM > Get credits, needed for current operation...9/15/2018 7:47:58 PM > OK
9/15/2018 7:47:58 PM > Your balance: 258 credits.
9/15/2018 7:47:58 PM > This operation will cost You 40 credits.
9/15/2018 7:48:00 PM > Sending request to server...9/15/2018 7:48:04 PM > Failed!
9/15/2018 7:48:04 PM > Internal Server Error (errCode:1000)

Octopus box · 09-17-2018, 05:00

This error means, that selected service in not available at the moment. Please try again later.

09-16-2018, 04:03	#1 (permalink)
odane233 Freak Poster Join Date: Jul 2015 Location: London Posts: 171 Member: 2429925 Status: Offline Thanks Meter: 17	Octoplus internal error question [Answered] Hello I try to place order for unlock with octoplus suite 1.5.7 and am getting internal error 1000, ANY SOLUTION? Last edited by Octopus box; 09-16-2018 at 09:05.

09-16-2018, 09:05	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Hello. Please post here Software log or screenshot with the error, we will check it.

09-17-2018, 05:00	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	This error means, that selected service in not available at the moment. Please try again later.