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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite

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Old 10-18-2016, 06:41   #1 (permalink)
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Octopus/Octoplus Suite account password lost


hello.my octopus suite account password forgot.plase help me
username-amila1988mcw_01
s/n-0008417B
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Old 10-18-2016, 07:15   #2 (permalink)
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Hi.

Please check your PM.
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Old 12-01-2016, 00:28   #3 (permalink)
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hi i lost login parol octoplus box please help me
sn---00013xxx

Last edited by Octopus box; 12-01-2016 at 07:37.
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Old 12-01-2016, 07:37   #4 (permalink)
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Hi.

Please contacts to our managers in on-line sales chat ("Chat with us") at www.gsmserver.com, then will help You with an account.
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Old 04-30-2017, 10:33   #5 (permalink)
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hi bro how r u

i have lost my octoplus box user name and possword

my box serial no is : 102016979

Please get my password and id

Thanks best Regards
Tausif Mughal
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Old 05-01-2017, 07:39   #6 (permalink)
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Hi.

Username is not linked to Box SN, You can use it with any Octopus/Octoplus/Medusa Box. We can help you to restore password, but, at least, You should provide us Username and Invoice ID of purchasing Credits. Or contact with your reseller.
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Old 05-02-2017, 11:59   #7 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hi.

Username is not linked to Box SN, You can use it with any Octopus/Octoplus/Medusa Box. We can help you to restore password, but, at least, You should provide us Username and Invoice ID of purchasing Credits. Or contact with your reseller.
Thanks for reply

I have purchased used box. so i dont have user name. i have only box serial no .


Thanks best regards

Tausif Mughal
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Old 05-02-2017, 12:33   #8 (permalink)
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Please contact our managers in online chat at www.gsmserver.com, they will try to help You.
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Old 05-02-2017, 12:39   #9 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Please contact our managers in online chat at www.gsmserver.com, they will try to help You.

thanks
best regards
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Old 03-16-2019, 02:13   #10 (permalink)
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Octoplus suite password forgot

Reseller imeigurus cannot reset and gsmserver.com can not either. So how do i fix this?
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Old 03-18-2019, 08:54   #11 (permalink)
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Quote:
Originally Posted by austint0 View Post
Reseller imeigurus cannot reset and gsmserver.com can not either. So how do i fix this?
Please contact our managers in online chat at www.gsmserver.com, they will try to help You.
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