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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite

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Old 01-07-2012, 21:40   #1 (permalink)
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Octopus Team Help me please Im** R800 [Solved]

hello, here I leave my log, I can repair imei.

please help



--------------------------------------------------------------------------------
Platform: SE Qualcomm
Selected model: R800
Operation: Repair IMEI
Connecting to server...OK
Username: moy_************
Authorizing...OK
Octopus smart card is present.
Checking smart card...OK
Checking balance...OK
Your balance: 20 credits.
To Repair IMEI for R800 you need to have 5 credits.
--------------------------------------------------------------------------------
Platform: SE Qualcomm
Selected model: R800
Please, disconnect battery, attach testpoint and connect USB cable...OK
Sending preloader...OK
Please, disconnect testpoint.
Waiting for preloader...
Warning! Loader executing failed. Trying to repeat...
Sending preloader...
Warning! Loader sending failed. Trying to repeat...
Sending preloader...
Warning! Loader sending failed. Trying to repeat...
Sending preloader...
Warning! Loader sending failed. Trying to repeat...
Sending preloader...
Warning! Loader sending failed. Trying to repeat...
Sending preloader...
Warning! Loader sending failed. Trying to repeat...
Preloader start failed!
Server connection was breaked!
--------------------------------------------------------------------------------
Platform: SE Qualcomm
Selected model: R800
Operation: Repair IMEI
Connecting to server...OK
Username: moy**********
Authorizing...OK
Octopus smart card is present.
Checking smart card...OK
Checking balance...OK
Your balance: 20 credits.
To Repair IMEI for R800 you need to have 5 credits.
--------------------------------------------------------------------------------
Platform: SE Qualcomm
Selected model: R800
Please, disconnect battery, attach testpoint and connect USB cable...OK
Sending preloader...OK
Please, disconnect testpoint.
Waiting for preloader...
Warning! Loader executing failed. Trying to repeat...
Sending preloader...
Warning! Loader sending failed. Trying to repeat...
Sending preloader...
Warning! Loader sending failed. Trying to repeat...
Sending preloader...
Warning! Loader sending failed. Trying to repeat...
Sending preloader...
Warning! Loader sending failed. Trying to repeat...
Sending preloader...
Warning! Loader sending failed. Trying to repeat...
Preloader start failed!
Checking security...OK
Reading security area...
SE_R800_Unit.T_SE_R800Device.FSecurityOperation exception: Access violation at address 006214CE in module 'Octopus.exe'. Write of address 0000010D
--------------------------------------------------------------------------------
Platform: SE Qualcomm
Selected model: R800
Operation: Repair IMEI
Connecting to server...OK
Username: moy_sagastumec_01
Authorizing...OK
Octopus smart card is present.
Checking smart card...OK
Checking balance...OK
Your balance: 20 credits.
To Repair IMEI for R800 you need to have 5 credits.

Last edited by Octopus box; 01-11-2012 at 16:34.
 
Old 01-09-2012, 09:40   #2 (permalink)
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Hello.
Your connection is not stable.

Please, check the connection and carefully read software manual for this phone.
Don't use USB hubs or USB PCI cards - use only original Sony Ericsson cable, connected directly to motherboard.
Check power connection and try to connect with battery.

Please, perform all our recommendations and say the result.
 
Old 01-10-2012, 14:41   #3 (permalink)
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the phone was free on the same day.

only updates the firmware of the phone

thanks
 
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