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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite

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Old 02-09-2012, 15:40   #1 (permalink)
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PHONE UNLOCK not DONE SK 17i pls Help me [Solved]

PHONE UNLOCK not DONE SK 17i pls Help me i do 2 times 10 credit lost
here logs


Platform: SE Qualcomm
Selected model: SK17i
Connecting to server...OK
Username: ansartec_06
Authorizing...OK
DreamBox is present.
Checking DreamBox. Please, wait...OK
Checking balance...OK
Your balance: 25 credits.
To unlock SK17i you need to have 5 credits.
--------------------------------------------------------------------------------
Platform: SE Qualcomm
Selected model: SK17i
Please, reconnect battery, attach testpoint and connect USB cable...OK
Sending preloader...OK
Please, disconnect testpoint.
Waiting for preloader...OK
Reading info...
IMEI: 358216-04-164523-5
MSN: BX902GYJ8L
Sending loader...OK
Reading info...OK
IMEI: 358216-04-164523-5
Reading security area...OK
Backup saved to "C:\Program Files\GsmServer\Octopus_Suite\BACKUP\Sony
Ericsson_SK17i_35821604164523_09-02-2012_18-00-53.BKP"
Checking TA...OK
IMEI: 358216-04-164523-5
Calculating security on the server...
Sending TA to server...OK
Calculating. Please, wait...OK
Receiving TA...OK
Checking security area...
Writing security area...Failed!
ALP2OASDHH

--------------------------------------------------------------------------------
Connecting to server...OK
Username: ansartec_06
Authorizing...OK
Checking balance...OK
Your balance: 20 credits.
--------------------------------------------------------------------------------

Last edited by Octopus box; 02-10-2012 at 09:06.
 
Old 02-09-2012, 15:51   #2 (permalink)
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Hello.
Please contact us, we will try to help You remately via Team Viewer. Our contacts You can find in our profile.
 
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Old 02-10-2012, 07:24   #3 (permalink)
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Dear Supporter is it normal to take 2 times credit same IMEI?
 
Old 02-10-2012, 07:30   #4 (permalink)
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What do You mean exactly?
 
Old 02-10-2012, 07:37   #5 (permalink)
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check 1 log and Sec log

Platform: SE Qualcomm
Selected model: SK17i
Connecting to server...OK
Username: ansartec_06
Authorizing...OK
DreamBox is present.
Checking DreamBox. Please, wait...OK
Checking balance...OK
Your balance: 30 credits.
To unlock SK17i you need to have 5 credits.
--------------------------------------------------------------------------------
Platform: SE Qualcomm
Selected model: SK17i
Please, reconnect battery, attach testpoint and connect USB cable...OK
Sending preloader...OK
Please, disconnect testpoint.
Waiting for preloader...OK
Reading info...
IMEI: 358216-04-164523-5
MSN: BX902GYJ8L
Sending loader...OK
Reading info...OK
IMEI: 358216-04-164523-5
Reading security area...OK
Backup saved to "C:\Program Files\GsmServer\Octopus_Suite\BACKUP\Sony
Ericsson_SK17i_35821604164523_09-02-2012_17-10-49.BKP"
Checking TA...OK
IMEI: 358216-04-164523-5
Calculating security on the server...
Sending TA to server...OK
Calculating. Please, wait...OK
Receiving TA...OK
Checking security area...
Writing security area...Failed!
ALP2OASDHH


Connecting to server...OK
Username: ansartec_06
Authorizing...OK
Checking balance...OK
Your balance: 25 credits.

my phone not unlocked and credit taken

sec log

Platform: SE Qualcomm
Selected model: SK17i
Please, reconnect battery, attach testpoint and connect USB cable...OK
Sending preloader...OK
Please, disconnect testpoint.
Waiting for preloader...OK
Reading info...
IMEI: 358216-04-164523-5
MSN: BX902GYJ8L
Sending loader...OK
Reading info...OK
IMEI: 358216-04-164523-5
Reading security area...OK
Backup saved to "C:\Program Files\GsmServer\Octopus_Suite\BACKUP\Sony
Ericsson_SK17i_35821604164523_09-02-2012_18-00-53.BKP"
Checking TA...OK
IMEI: 358216-04-164523-5
Calculating security on the server...
Sending TA to server...OK
Calculating. Please, wait...OK
Receiving TA...OK
Checking security area...
Writing security area...Failed!
ALP2OASDHH
--------------------------------------------------------------------------------

Connecting to server...OK
Username: ansartec_06
Authorizing...OK
Checking balance...OK
Your balance: 20 credits.
 
Old 02-10-2012, 07:38   #6 (permalink)
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what is my problem sir?
 
Old 02-10-2012, 07:53   #7 (permalink)
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Please contact us, we will look where is the problem exactly remotely via Team Viewer. Our contacts You can find in our profile.
 
Old 02-10-2012, 09:04   #8 (permalink)
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my problem is solved,

Thanks
Octopus team

Bro Maguvu
 
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