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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite

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Old 12-01-2016, 12:31   #1 (permalink)
Cheater -Don't Deal with him-
 
Join Date: Mar 2006
Location: ACCRA GHANA
Age: 39
Posts: 827
Member: 244250
Status: Offline
Sonork: 100.160773
Thanks Meter: 196
Pls refund my credit


Octoplus/Octopus Samsung Factory Services v.2.4.5
-----------------------------------------------------------------------
Connecting to server..OK
Username: Aanewname1
Authorization..OK
Checking smart card...
Smart card successfully checked.
Checking balance..OK
Your balance: 880 credits.
Requesting history..OK
History successfully obtained!
-----------------------------------------------------------------------
Factory Unlock Notice:
- Devices with "Device Unlock App" (T-Mobile, MetroPCS
and AT&T) are not supported and credits will not be
refunded!
- Devices with "Device Unlock App" (T-Mobile, MetroPCS
and AT&T) are not supported and credits will not be
refunded!
- Sprint devices are not supported and credits will not be
refunded!
- Verizon devices, which IMEIs starting with 99xx are not
supported and credits will not be refunded!
-----------------------------------------------------------------------
Selected interface: USB
Searching for device. Please wait...
Waiting for device...
Found device on COM293
Reading info...
Detected device model: SM-G610F
HW Version: SM-G610FZKDKSA
PDA version: G610FDDU1APHD
CSC version: G610FOJV1APH5
CP version: G610FDDU1APH9
Device SN: R28H93CPZC
Device IMEI: 353111-08-210005-6
FRP/Reactivation: UNLOCK
Connecting to server..OK
Username: Aanewname1
Authorization..OK
Checking smart card...
Smart card successfully checked.
Checking balance..OK
Your balance: 880 credits.
Sending device information..OK
Checking operation...OK
Requesting MSL code...OK
Deactivating MSL...OK
Unlocking phone...
Phone unlocking failed
-----------------------------------------------------------------------
Connecting to server..OK
Username: Aanewname1
Authorization..OK
Checking smart card...
Smart card successfully checked.
Checking balance..OK
Your balance: 660 credits.


ALSO CHECK MY ACCOUNT 2 JOBS FAIL BUT CREDIT LOST ALSO REFUND ALSO THANK U
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Old 12-01-2016, 14:24   #2 (permalink)
Product Supporter
 
Octopus box's Avatar
 
Join Date: Oct 2009
Location: Romania, Bucharest
Posts: 99,698
Member: 1146942
Status: Offline
Sonork: 100.1587278
Thanks Meter: 27,389
Hello.

Quote:
Unlocking phone...
Phone unlocking failed
Your phone didn't answer to software unlock command.

Try to do the following:
1. Make Factory data reset.
2. Repeat the unlock operation.

If the problem with unlock is the same, re-flash the phone with another firmware and repeat the Unlock operation again.

Note: repeating of the Unlock operation with the same device doesn't require additional credits.

Post here the result.
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Old 12-01-2016, 15:10   #3 (permalink)
Cheater -Don't Deal with him-
 
Join Date: Mar 2006
Location: ACCRA GHANA
Age: 39
Posts: 827
Member: 244250
Status: Offline
Sonork: 100.160773
Thanks Meter: 196
i have already unlocked it with nomal octopus box
phone is aready unlocked in normal way.
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