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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite


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Old 06-11-2017, 10:28   #16 (permalink)
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Quote:
Originally Posted by Octopus box View Post
196340 order is still being processed.

The order was rejected. I guess the TMobile Device unlock service is not working and you're not processing unlocks. It's complicated
 
Old 06-14-2017, 01:12   #17 (permalink)
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Not fair..I paid good money for a service and cannot be refunded ??

Really ?? Any answers
 
Old 06-14-2017, 08:53   #18 (permalink)
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Unfortunately service rejected an order. Credits were refunded to your account.
 
Old 06-18-2017, 14:46   #19 (permalink)
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Originally Posted by cchop99 View Post
Not fair..I paid good money for a service and cannot be refunded ??

Really ?? Any answers

All these online server unlocks are pretty much unpredictable, because you can check an esn showing clean today when you submit it for unlock, BUT might get blocked tomorrow (for whatever reason), then the unblock will fail and possibly loose the money. There's gotta be a better solution...
 
Old 07-14-2017, 14:41   #20 (permalink)
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Hi, I'm new in the forum, I made an order for sm-g935t more than a week ago the order id is 196484 but still pending since then, any news about server? It's a t-mobile unlock by app
thanks
 
Old 07-15-2017, 12:32   #21 (permalink)
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Hi.

Yes, your request is still pending.
 
Old 07-15-2017, 21:23   #22 (permalink)
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Quote:
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Hi.

Yes, your request is still pending.
Are you sure this service is working? Because TMobile Servers are down and all your orderes are rejected
 
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