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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite


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Old 12-08-2018, 17:52   #1 (permalink)
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"Smart card not found" question [Solved]


I have an Octoplus box with Smasung, Lg, Jtag and Frp activation, I tried to perfom a smart card update and faced an error during this operation.


And after that whenever I try to open up an Octoplus program it says Smart card not found.


Any solution?

Last edited by Octopus box; 12-10-2018 at 12:24.
 
Old 12-09-2018, 11:36   #2 (permalink)
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Hello.

Have You installed necessary drivers for card and for card reader ? Which devices exactly appear in Windows Device Manager when You connect Box with card to PC?
 
Old 12-10-2018, 12:14   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Have You installed necessary drivers for card and for card reader ? Which devices exactly appear in Windows Device Manager when You connect Box with card to PC?

Drivers installed. Problem occurred after a smart card update failure.
Problem solved by updating the smart card using Octoplus LG Tool.


Thank you for your assistance.
 
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