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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite

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Old 11-18-2013, 10:39   #1 (permalink)
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Sony C1504 unlock problem [Solved]

Welcome to Octoplus/Octopus Suite version 1.2.4
--------------------------------------------------------------------------------
Connecting to server...OK
Username:
Authorizing...OK
Checking balance...OK
Your balance: 20 credits.
Octopus smart card is present.
Checking smart card...OK
Smart card activations: Medusa
--------------------------------------------------------------------------------
Platform: SONY Qualcomm
Selected model: C1504
Octopus smart card is present.
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu
"Settings"->"Developer options"->"Enable USB debugging" and connect USB
cable...OK
Device serial number: 37bc0192
Device status: ACTIVE
Reading info...
Detected model name: C1504
Firmware version: 11.3.A.0.58
Kernel version: 3.4.0-perf
IMEI: 35555805235
--------------------------------------------------------------------------------
Platform: SONY Qualcomm
Selected model: C1504
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Smart card activations: Medusa
Username:
Authorizing...OK
Checking balance...
Checking operation...OK
Your balance: 20 credits.
To unlock C1504 you need to have 10 credits.
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu
"Settings"->"Developer options"->"Enable USB debugging" and connect USB
cable...OK
Device serial number: 37bc0192
Device status: ACTIVE
Reading info...
Detected model name: C1504
Firmware version: 11.3.A.0.58
Kernel version: 3.4.0-perf
IMEI: 35555805235
Checking IMEI...OK
Checking root access...
Device is not rooted.
Device will be rooted now. Please wait..
Press "Allow/Grant" button on the phone every time when superuser dialog
appears!
Checking root access...
Root access garanted!
Reading security area...OK
Backup saved to "G:\Octoplus_Suite\BACKUP\Sony_C1504_355558052 35_
18-11-2013_11-06-46.sec"
Checking security area...OK
Calculating security on the server...
Sending TA to server...OK
Calculating. Please, wait...OK
Receiving TA...OK
Writing security area...OK
Rebooting device...OK
Phone successfully unlocked!

but show emergency call only no network.........

Last edited by Octopus box; 11-20-2013 at 10:59.
 
Old 11-18-2013, 10:54   #2 (permalink)
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Hello.
Make Factory reset and then try to use different SIM cards. Also, please upload somewhere security backup "Sony_C1504_35555805235_18-11-2013_11-06-46.sec" and post here log; we will look where can be the problem.
 
Old 11-18-2013, 11:05   #3 (permalink)
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Sony_C1504_355558052354261_18-11-2013_11-06-46 - Download - 4shared
 
Old 11-18-2013, 12:04   #4 (permalink)
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try reset and another sim same problem, upload security backup file please help
 
Old 11-18-2013, 13:05   #5 (permalink)
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Please make security backup manually (Connect the phone and press "Read Security Backup" button in software) and upload received file.
 
Old 11-18-2013, 14:34   #6 (permalink)
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C1504_18-11-2013_15-28-53 - Download - 4shared
 
Old 11-18-2013, 15:30   #7 (permalink)
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Please reflash the phone with any firmware from support area, then make Repair IMEI and Unlock.
Also please contact us in Skype, Yahoo! Messenger, ICQ or write Your login in private message here, on forum.

Last edited by Octopus box; 11-18-2013 at 16:03.
 
Old 11-19-2013, 12:20   #8 (permalink)
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ok i pm u log in details, and try to flash, today is my off day so i can contact with u tomorrow
 
Old 11-20-2013, 08:11   #9 (permalink)
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phone come from australia boost mobile, so i download

C1504_11_3_A_0_58.FSP_NanHuSS_WORLD_a_1273_6378(Bo ost Mobile,Australia).oct

phone can not flash

log:
Welcome to Octoplus/Octopus Suite version 1.2.4
--------------------------------------------------------------------------------
Platform: SONY Qualcomm
Selected model: C1504
Opening "C1504_11_3_A_0_58.FSP_NanHuSS_WORLD_a_1273_6378(B oost
Mobile,Australia).oct"...OK
Please, reconnect battery, hold "Vol-" key and connect USB cable...OK
Reading info...
Chipset: S1 MSM7225A
IMEI: 355558-05-235426-1
Sending loader...Failed!
--------------------------------------------------------------------------------
Platform: SONY Qualcomm
Selected model: C1504
Opening "C1504_11_3_A_0_58.FSP_NanHuSS_WORLD_a_1273_6378(B oost
Mobile,Australia).oct"...OK
Please, reconnect battery, hold "Vol-" key and connect USB cable...OK
Reading info...
Chipset: S1 MSM7225A
IMEI: 355558-05-235426-1
Sending loader...Failed!
--------------------------------------------------------------------------------
Platform: SONY Qualcomm
Selected model: C1504
Octopus smart card is present.
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu
"Settings"->"Developer options"->"Enable USB debugging" and connect USB
cable...Canceled.
--------------------------------------------------------------------------------
Platform: SONY Qualcomm
Selected model: C1504
Octopus smart card is present.
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu
"Settings"->"Developer options"->"Enable USB debugging" and connect USB
cable...Canceled.
--------------------------------------------------------------------------------
Platform: SONY Qualcomm
Selected model: C1504
Opening "C1504_11_3_A_0_58.FSP_NanHuSS_WORLD_a_1273_6378(B oost
Mobile,Australia).oct"...OK
Please, reconnect battery, hold "Vol-" key and connect USB cable...OK
Reading info...
Chipset: S1 MSM7225A
IMEI: 355558-05-235426-1
Sending loader...Failed!
--------------------------------------------------------------------------------
Platform: SONY Qualcomm
Selected model: C1504
Opening "C1504_11_3_A_0_58.FSP_NanHuSS_WORLD_a_1273_6378(B oost
Mobile,Australia).oct"...OK
Please, reconnect battery, hold "Vol-" key and connect USB cable...OK
Reading info...
Chipset: S1 MSM7225A
IMEI: 355558-05-235426-1
Sending loader...Failed!
--------------------------------------------------------------------------------
Platform: SONY Qualcomm
Selected model: C1504
Opening "C1504_11_3_A_0_58.FSP_NanHuSS_WORLD_a_1273_6378(B oost
Mobile,Australia).oct"...OK
Please, reconnect battery, hold "Vol-" key and connect USB cable...OK
Reading info...
Chipset: S1 MSM7225A
IMEI: 355558-05-235426-1
Sending loader...Failed!
--------------------------------------------------------------------------------
Platform: SONY Qualcomm
Selected model: C1504
Opening "C1504_11_3_A_0_58.FSP_NanHuSS_WORLD_a_1273_6378(B oost
Mobile,Australia).oct"...OK
Please, reconnect battery, hold "Vol-" key and connect USB cable...OK
Reading info...
Chipset: Unknown
IMEI:
Sending loader...Failed!

all time show this message
 
Old 11-20-2013, 08:14   #10 (permalink)
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Please do the next:
1. Write back to your phone security backup "Sony_C1504_35555805235_18-11-2013_11-06-46.sec".
2. Re-flash the phone.
3. Make Unlock again.
4. Post here the result.
 
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Old 11-20-2013, 09:54   #11 (permalink)
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try and post result................................
 
Old 11-20-2013, 10:52   #12 (permalink)
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thanks
Octopus box

finally i unlocked my phone
 
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