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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite

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Old 12-19-2011, 18:57   #1 (permalink)
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u20i errol

i need help


Welcome to Octopus Box SE Software version 1.0.9
--------------------------------------------------------------------------------
Platform: SE Qualcomm
Selected model: U20i
Connecting to server...OK
Username: xxxxxxxx
Authorizing...OK
Octopus smart card is present.
Checking smart card...OK
Checking balance...OK
Your balance: 10 credits.
To unlock U20i you need to have 10 credits.
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu
"Settings"->"Applications"->"Development"->"Enable USB debugging" and connect
USB cable...OK
Device serial number: 43423531315134445446
Device status: ACTIVE
Reading info...
Detected model name: U20i
Firmware version: 1.2.A.1.174
Kernel version: 2.6.29
Kernel version is supported
Checking root access...
Device is not rooted.
Sending exploit...OK
Executing exploit...OK
Reconnecting device. Please wait...OK
Checking root access...OK
Root access garanted!
Initializing flash...Failed!
Error code: PQR1237B23
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Old 12-19-2011, 19:05   #2 (permalink)
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--------------------------------------------------------------------------------
Platform: SE Qualcomm
Selected model: U20i
Octopus smart card is present.
Initializing Android Debug Bridge...OK
Disconnect USB cable and power on the phone. Select menu
"Settings"->"Applications"->"Development"->"Enable USB debugging" and connect
USB cable...OK
Device serial number: 43423531315134445446
Device status: ACTIVE
Reading info...
Detected model name: U20i
Firmware version: 1.2.A.1.174
Kernel version: 2.6.29
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Old 12-19-2011, 19:19   #3 (permalink)
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hi friend, flash it with firmware from medusa free section, and try again...
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Old 12-20-2011, 07:02   #4 (permalink)
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@ cdmagsm03

Hello.
Yes, please write firmware from the support area (https://www.boot-loader.com/eng/medusa_free_section) and then make Unlock again.
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Old 01-27-2012, 14:23   #5 (permalink)
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have downloaded the file but cant flash.when i try flash hold back key it powers on.the back key is ok when use in phone.is there any other key i can press to flash.i need to unlock this phone but get the above error.thanks
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Old 01-27-2012, 16:26   #6 (permalink)
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What is the problem with connection exactly? Please explaine in more details.
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Old 01-28-2012, 02:50   #7 (permalink)
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i want to flash the phone with file i downloaded frm medusa becoz gives error when try unlock.when i load firmware and hold back key,nothing happen and the phone powers on.its like usb does not communicate with the software
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Old 01-28-2012, 10:45   #8 (permalink)
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Please contact us, we will try to help You remotely. Our contacts You can find in our profile.
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