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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus/Octoplus Suite

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Old 04-26-2012, 10:59   #1 (permalink)
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T Mobile's Avatar
 
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Age: 43
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U440S can't read info


Platform: Sky Qualcomm
Selected model: IM-U440S
Selected diagnostic port: COM25
Selected modem port: COM26
Found diagnostic port: COM25
Found modem port: COM26
Reading info...
Detected manufacturer: ATPantech Inc.
Detected model name: IM-U440S
Firmware version: S0182143
Could not detect mode.

Hi Octopus team

How can i fix this err ? Phone is power on in normal mode,
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Old 05-30-2012, 14:06   #2 (permalink)
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i have same problem.........

please help me
how to repair it?
advice me

thanks
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Old 05-30-2012, 16:11   #3 (permalink)
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Hello.
Please try to connect phone via UART cable and post the result.
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Old 05-31-2012, 12:30   #4 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.
Please try to connect phone via UART cable and post the result.

AFTER TRY

Welcome to Octopus Suite version 1.0.5
--------------------------------------------------------------------------------
Platform: Sky Qualcomm
Selected model: IM-U440S
Selected diagnostic port: COM10
Selected modem port: COM10
Reading info...
Could not communicate with modem!
Could not detect mode.
--------------------------------------------------------------------------------
Platform: Sky Qualcomm
Selected model: IM-U440S
Selected diagnostic port: COM10
Selected modem port: COM10
Reading info...
Could not communicate with modem!
Could not detect mode.
--------------------------------------------------------------------------------
Platform: Sky Qualcomm
Selected model: IM-U440S
Selected diagnostic port: COM10
Selected modem port: COM10
Reading info...
Could not communicate with modem!
Could not detect mode.
--------------------------------------------------------------------------------
Platform: Sky Qualcomm
Selected model: IM-U440S
Selected diagnostic port: COM10
Selected modem port: COM10
Reading info...
Could not communicate with modem!
Could not detect mode.
--------------------------------------------------------------------------------
Platform: Sky Qualcomm
Selected model: IM-U440S
Selected diagnostic port: COM10
Selected modem port: COM10
Reading info...
Could not communicate with modem!
Could not detect mode.
--------------------------------------------------------------------------------
Platform: Sky Qualcomm
Selected model: IM-U440S
Selected diagnostic port: COM10
Selected modem port: COM10
Reading info...
Could not communicate with modem!
Could not detect mode.


PLEASE ADVICE
ME
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