g386t fail to unlock - GSM-Forum

shawn4life · 11-07-2014, 16:07

GBKey Samsung Unlocker 1.72
Model selected : Samsung GSM
Port selected : Z3X BOX Serial Port (COM384)
Using port COM384...
Reading info...
SW Version :G386TUVU1ANG6
HW Version :REV1.0
PDA Version :G386TUVU1ANG6
CSC Version :G386TTMB1ANG6
Product Code :SM2G386TZKPTMB
Serial Number :R28F8004KXW
Connecting...
Connected to server Ok
Checking GBKey...
GBKey Ok
Requesting Info...
Auth 1...
Connecting...
Connected to server Ok
Checking GBKey...
GBKey Ok
Requesting Info...
Auth 2...
Resetting codes...
Unlocking...
Power reset...

Unlocked Ok

Credits left 14

why there no notice about not supporting this phone only take user credit and when you talk the vex more than you ****y support customer gone already how i'll keep phone for testing it not my phone

boucettay · 11-07-2014, 16:19

any user of GBKEY , when he face any problem, the normal way to solve is search in forum ask for support.

we always solve problems of any user, and as last solution, we do refund credit if necessary.,
in your case, you did ask for support, and you got it, but your words was : ALL YOUR BLAH BLAH ...pretending that support given to you was bla bla,

your credit has been refunded, and hope you do not use anymore samsung service if your behaviour will be same.

if you do ask for an LG code, or any ONLINE code in any web, and your customer take phone, you will ask for refund too ?

assume your responsablity, and try get better modality and respect to people when they try help you !!!

giving support, stay hours and hours frent of PC to try solve others problems is not bla bla.

no regard

shawn4life · 11-07-2014, 16:56

i understand what your saying i mite not alway use the rite word but i told you from upfront customer already gone and dont want to leave the phone and you still telling me you does have to get phone to get solution so that why i said after all your saying customer gone and my credit was aslo gone and customer support aint support to get vex and tell me use the forum for help we buy your product and didnt beg for it and it not the first time i use chat support was i rude in the pass ??? if 100 more like me get the problem with that same model you ask them to use forum for help one use of wrong word and you gone take it personal nunsense

**wgmmmx1** · 11-08-2014, 22:02

Man you want use professional service that noone force you to use and not know how to use then what wrong with support ?
Support got 24-48h to solve problem that is normal in all box then what you want more ?
If you not have time to solve this with phone in hand then you should change job or start use only calc codes by imei and no any other way.
All direct service are firmware depending and this is in all manufacture not only samsung and need calc that if something not work you should give gbkey movie what you do with phone to check what wrong was and without this then should't give you credits back becosue if something not work 90% case is user fault. And this only can see on movie or by teamview(not always supporter got time for this).

11-07-2014, 16:07	#1 (permalink)
shawn4life No Life Poster Join Date: Feb 2007 Location: Georgetown Posts: 2,034 Member: 455304 Status: Offline Thanks Meter: 417	g386t fail to unlock GBKey Samsung Unlocker 1.72 Model selected : Samsung GSM Port selected : Z3X BOX Serial Port (COM384) Using port COM384... Reading info... SW Version :G386TUVU1ANG6 HW Version :REV1.0 PDA Version :G386TUVU1ANG6 CSC Version :G386TTMB1ANG6 Product Code :SM2G386TZKPTMB Serial Number :R28F8004KXW Connecting... Connected to server Ok Checking GBKey... GBKey Ok Requesting Info... Auth 1... Connecting... Connected to server Ok Checking GBKey... GBKey Ok Requesting Info... Auth 2... Resetting codes... Unlocking... Power reset... Unlocked Ok Credits left 14 why there no notice about not supporting this phone only take user credit and when you talk the vex more than you ***y support customer gone already how i'll keep phone for testing it not my phone Last edited by shawn4life; 11-07-2014 at 16:13. Reason: credit refund soo that wasnt so hard instead all the blah blah thank*

11-07-2014, 16:19	#2 (permalink)
boucettay No Life Poster Join Date: May 2005 Location: New Area Posts: 4,357 Member: 148814 Status: Offline Sonork: 100.1576882 Thanks Meter: 5,012	any user of GBKEY , when he face any problem, the normal way to solve is search in forum ask for support. we always solve problems of any user, and as last solution, we do refund credit if necessary., in your case, you did ask for support, and you got it, but your words was : ALL YOUR BLAH BLAH ...pretending that support given to you was bla bla, your credit has been refunded, and hope you do not use anymore samsung service if your behaviour will be same. if you do ask for an LG code, or any ONLINE code in any web, and your customer take phone, you will ask for refund too ? assume your responsablity, and try get better modality and respect to people when they try help you !!! giving support, stay hours and hours frent of PC to try solve others problems is not bla bla. no regard

11-07-2014, 16:56	#3 (permalink)
shawn4life No Life Poster Join Date: Feb 2007 Location: Georgetown Posts: 2,034 Member: 455304 Status: Offline Thanks Meter: 417	i understand what your saying i mite not alway use the rite word but i told you from upfront customer already gone and dont want to leave the phone and you still telling me you does have to get phone to get solution so that why i said after all your saying customer gone and my credit was aslo gone and customer support aint support to get vex and tell me use the forum for help we buy your product and didnt beg for it and it not the first time i use chat support was i rude in the pass ??? if 100 more like me get the problem with that same model you ask them to use forum for help one use of wrong word and you gone take it personal nunsense

11-08-2014, 22:02	#4 (permalink)
wgmmmx1 Moderator Join Date: Oct 2009 Location: Poland Age: 42 Posts: 10,174 Member: 1139057 Status: Offline Sonork: 100.109924 Thanks Meter: 4,428	Man you want use professional service that noone force you to use and not know how to use then what wrong with support ? Support got 24-48h to solve problem that is normal in all box then what you want more ? If you not have time to solve this with phone in hand then you should change job or start use only calc codes by imei and no any other way. All direct service are firmware depending and this is in all manufacture not only samsung and need calc that if something not work you should give gbkey movie what you do with phone to check what wrong was and without this then should't give you credits back becosue if something not work 90% case is user fault. And this only can see on movie or by teamview(not always supporter got time for this).