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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported IMEI calculator Sites or Software Products > i7evolution

 
 
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Old 01-31-2012, 20:29   #1 (permalink)
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unable to read out 6303i rm638

Hi, everytime i try to read out log program closed. what can i do? use win xp sp3
 
Old 02-01-2012, 07:12   #2 (permalink)
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Originally Posted by *phone-company* View Post
Hi, everytime i try to read out log program closed. what can i do? use win xp sp3
Hi,

Please try to install the runtime inside the folder provided. And make sure your window is updated.

Best Regards,
Alan Tan

Last edited by xpmobile; 02-01-2012 at 07:19.
 
Old 02-01-2012, 08:59   #3 (permalink)
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all done, will try it on other computer...
 
Old 02-01-2012, 11:09   #4 (permalink)
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on other maschine

Phonet phone found \\?\nmwcd#vid_0421&pid_0359&if_oth#7&328532aa&2&02 #{4f919102-4adf-11d5-882d-00b0d02fe381}
Unable to open device
Cant init phone, is it connected?
************************************************** **

whats the problem?
 
Old 02-01-2012, 12:20   #5 (permalink)
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on three computers same problem... program disapears when i try to read out log
 
Old 02-01-2012, 12:43   #6 (permalink)
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goes untill backup pm then program disapears..... any solutions? Anyone handle 6303i?? cause it seems that it doesn`t work with this device
 
Old 02-01-2012, 13:11   #7 (permalink)
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goes untill backup pm then program disapears..... any solutions? Anyone handle 6303i?? cause it seems that it doesn`t work with this device
Hi,

Can you send the full log from the logger here? Thanks!


Best Regards,
Alan Tan
 
Old 02-01-2012, 13:41   #8 (permalink)
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no can`t cause programm disapear to fast after press the log-button as i said it doesn`t work on three computers (2 x win XP sp3 and one with windows 7)
 
Old 02-01-2012, 15:48   #9 (permalink)
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no can`t cause programm disapear to fast after press the log-button as i said it doesn`t work on three computers (2 x win XP sp3 and one with windows 7)
Hi,

Try with the latest release (Link)and install the latest USB drivers from here: Link

If problem still occur, please PM me with your contact. Thanks!

Best Regards,
Alan Tan
 
Old 02-01-2012, 15:55   #10 (permalink)
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of course i used last release and your nokia drivers. just try it on a fully new notebook wich i setted up yesterday... still the same problem. connected ok but if i press read log program disapear.... i only need logs for one or two Nokia 6303i
 
Old 02-02-2012, 06:51   #11 (permalink)
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of course i used last release and your nokia drivers. just try it on a fully new notebook wich i setted up yesterday... still the same problem. connected ok but if i press read log program disapear.... i only need logs for one or two Nokia 6303i
Full log meaning full detail. Below is just part of it and not full info of it.

Phonet phone found \\?\nmwcd#vid_0421&pid_0359&if_oth#7&328532aa&2&02 #{4f919102-4adf-11d5-882d-00b0d02fe381}
Unable to open device
Cant init phone, is it connected?
************************************************** **


Best Regards,
Alan Tan
 
Old 02-02-2012, 09:00   #12 (permalink)
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yes this was because of a driver fault, after install correct drivers program works till read pm and then disapear.. is very fast so i don`t have any chance to copy logfile... i bet is because of this 6303i... are you sure it can be done via usb?

get your pm

best regards
 
Old 02-02-2012, 09:18   #13 (permalink)
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i made a screenshot (prog hangs right now at this status)

 
Old 02-06-2012, 23:17   #14 (permalink)
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still no solution? Weekend ist over???!!!
 
Old 02-07-2012, 00:47   #15 (permalink)
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still no solution? Weekend ist over???!!!
Had checked it with the logger. Seems it is fine. Below is the test from other user who successfully readout the log.

2D900116223B54405E4A37EDFFA4BFE0400069F4-354867041654637- 6303ci (RM-638) 18.01.2012 16:38:59


What we can do is the use the TEAMVIEWER to check on your Window issue. Let me know if you are available today.

Best Regards,
Alan Tan
 
 

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