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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > zZKey


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Old 11-10-2015, 09:17   #1 (permalink)
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bb 8310 remove it policy


how to any one pls guide me .
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Old 11-10-2015, 16:14   #2 (permalink)
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any solution? on this problem.
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Old 11-10-2015, 19:29   #3 (permalink)
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BlackBerry Swiss Army Knife

this prg full wipe and flashing bb ok sir.
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Old 11-11-2015, 10:26   #4 (permalink)
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how to use i mean just to wipe phone?
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Old 11-11-2015, 10:32   #5 (permalink)
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I did it by doing the following:

first open blackberry dsktop manager and back up.then:

1. Go to Start >Run and type CMD (you can also find the command prompt in Programs >Accessories.)
A command box will open.
2. Type the following exactly including spaces: cd c:\program files\common files\research in motion\apploader
You should now see that path followed by the cursor.
3. Now type: loader.exe/resettofactory

after a few secs the device will be wiped off and it policy removed and you can disable password.however fone cannot be used in this condition.so restore back up and update using blackberry desktop manager then unlock if you have to.
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Old 11-11-2015, 11:02   #6 (permalink)
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making and restoring backup is important or i can do loader.exe/resettofactory only to fix it up?
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