device error 365

[joseantonio914]

good evening team would like to know if anyone has the solution for the error "Device Error 365" I have a blackberry 9700 with this error the pc recognizes it and I do read full phone info

Blackberry Smart Fast Flasher, Started...
Initializing subsytem...., please wait...
Flashing Core...

OS Version: 6.5.0.152

Connecting to Bootrom:
Operation Finished.
************************************************** ******************************
Read Full Phone Info, Started...
Initializing subsytem...., please wait...

Connecting to Bootrom: Connected

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Device Info:
PIN: 21XXXXX

Bootrom Version: 5.6.0.34
HW ID Override: None
OS ID: None
Metrics Version: 6.12
Build Date: Aug 10 2009
Build Time: 14:45:12
Build User: smalyala
Security: Enabled
Supported Options: 0x00000001
Drivers: 0x00000004
Processor: 0x00000001
LDR Blocks: 0x5C0201A8
Bootrom Size: 0x00020000
External MCT/HWV: Enabled
Boot Mode: N/A
Boot OS Count: N/A
HWV:
Board Revision 0001 - 0x19
CPU Version 0002 - 0xD6
SW Compatibility 0003 - 0x05
POP Revision 0004 - 0x04
Power Mgt Hardware 0007 - 0x2F
POP Security 000B - 0x01
ROM MASK Version 000D - 0x06
Hearing Aid Compat 0037 - 0x01
WCDMA Band supported 003B - 0x00


Mem Config Table (ver 1.16):
Flash Chip: blocks 0-1992, Chip 0, Sub 0
Bootrom: blocks 0-0
OS Dynamic: blocks 2-????
FS Dynamic: blocks ????-1975
OS NV: blocks 1976-1992, total 17
RAM Chip: 0xB8000000-BFFFFFFF, Bank Size 16777216
RAM Chip: 0xC0000000-C7FFFFFF, Bank Size 16777216
CRC: 0xFC32F397


Mem Config Table (ver 1.24) (actual):
Flash Chip: blocks 0-1992, Chip 0, Sub 0
Bootrom: blocks 0-0
OS Dynamic: blocks 2-????
FS Dynamic: blocks ????-1975
OS NV: blocks 1976-1992, total 17
RAM Chip: 0xB8000000-BFFFFFFF, Bank Size 16777216
RAM Chip: 0xC0000000-C7FFFFFF, Bank Size 16777216
HWV Entry: 003D - 0006
CRC: 0x1433F312

Flash:
Number of chips: 1
Flash ID: NAND blocks 0-2000
Device ID: 0x40
Vendor ID: 0xEC
Version ID: 33
Total Size: 250.1 MB

Memory Map:
NAND Blocks: 2001 * 128 Kb
RAM Base: 0x80000000
IRAM Base: 0x5C000000
OS Range: 2 - 1975

Branding:
VendorID: *not available*

OS * Not present *



Done.

Operation Finished.

[trio1]

OS * Not present *

try to reflash with other firmware.

[joseantonio914]

************************************************** ******************************
Read Full Phone Info, Started...
Initializing subsytem...., please wait...

Connecting to Bootrom: Connected

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Device Info:
PIN: 21xxxxx

Bootrom Version: 5.6.0.34
HW ID Override: None
OS ID: None
Metrics Version: 6.12
Build Date: Aug 10 2009
Build Time: 14:45:12
Build User: smalyala
Security: Enabled
Supported Options: 0x00000001
Drivers: 0x00000004
Processor: 0x00000001
LDR Blocks: 0x5C0201A8
Bootrom Size: 0x00020000
External MCT/HWV: Enabled
Boot Mode: N/A
Boot OS Count: N/A
HWV:
Board Revision 0001 - 0x19
CPU Version 0002 - 0xD6
SW Compatibility 0003 - 0x05
POP Revision 0004 - 0x04
Power Mgt Hardware 0007 - 0x2F
POP Security 000B - 0x01
ROM MASK Version 000D - 0x06
Hearing Aid Compat 0037 - 0x01
WCDMA Band supported 003B - 0x00


Mem Config Table (ver 1.16):
Flash Chip: blocks 0-1992, Chip 0, Sub 0
Bootrom: blocks 0-0
OS Dynamic: blocks 2-????
FS Dynamic: blocks ????-1975
OS NV: blocks 1976-1992, total 17
RAM Chip: 0xB8000000-BFFFFFFF, Bank Size 16777216
RAM Chip: 0xC0000000-C7FFFFFF, Bank Size 16777216
CRC: 0xFC32F397


Mem Config Table (ver 1.24) (actual):
Flash Chip: blocks 0-1992, Chip 0, Sub 0
Bootrom: blocks 0-0
OS Dynamic: blocks 2-????
FS Dynamic: blocks ????-1975
OS NV: blocks 1976-1992, total 17
RAM Chip: 0xB8000000-BFFFFFFF, Bank Size 16777216
RAM Chip: 0xC0000000-C7FFFFFF, Bank Size 16777216
HWV Entry: 003D - 0006
CRC: 0x1433F312

Flash:
Number of chips: 1
Flash ID: NAND blocks 0-2000
Device ID: 0x40
Vendor ID: 0xEC
Version ID: 33
Total Size: 250.1 MB

Memory Map:
NAND Blocks: 2001 * 128 Kb
RAM Base: 0x80000000
IRAM Base: 0x5C000000
OS Range: 2 - 124

File System:
Memory Map:
125 - 1975
Sectors: 1851

Branding:
VendorID: *not available*

OS Version: 5.1.0.98
Metrics Version: 3.16
FS Code Version: 10.0.0.0
FAT Code Version: 2.31
Package Version: "5.1.0.98"
Build Date: Nov 4 2009
Build Time: 17:09:50
Build User: absadmin
SV Number: 10
OS Address: 0x80000000-0x80F43567
App Start: 0xB8707734

Companion Binary: 0.0.0.0

RAM usage: 0xBEDBFFFC-0xBF5EFFFC
IRAM End: 0xD0F90618
DSP ROM2 Address: *not present*
OS Extended Addr: 0x809A01A8
LDR Blocks: 0x80A87A10

API Checksum: 0x00000000
JumpTable (<3): 0xB8000380
JumpTable (>2): 0xB8002534

Radio Code: Janus radio code linked
OS API Version: 119.48
STP Protocol Ver: 5.176.4 (release OS)

HWV:
Board Revision 0001 - 0x10 - 0xFF, 0x01
POP Revision 0004 - 0x00 - 0xFF, 0x01
CPU Version 0002 - 0x00 - 0xFF, 0x01
ROM MASK Version 000D - 0x06 - 0x06, 0x01
SW Compatibility 0003 - 0x05 - 0x05, 0x01
Power Mgt Hardware 0007 - 0x2F - 0xFF, 0x01
POP Security 000B - 0x00 - 0xFF, 0x01
WCDMA Band supported 003B - 0x00 - 0xFF, 0x01

Version Table:
OS API Version: 119.48
STP protocol version: 5.176.4
BlockFS API Version: 10.0.0.0
USB driver version: 02.01
Bugdisp RTAS key: 1.0
STP RTAS key: 1.0
NVSIG RTAS key: 1.0
FAT FS Version: 2.31
Block map version: 2.13
WLAN radio version: 2.7.0.54

Kernel Version: 1.13.0.174
Metrics Version: 1.1
Build Date: Nov 4 2009
Build Time: 15:33:17
Build User: SCM
App:
Version: 5.0.1.95 (0x0500015F)
Metrics Version: 1.6
Build Date: Nov 4 2009
Build Time: 17:35:49
Memory Map: 0xB8707734-0xB89A01A7
App c_main: 0xB88CE240
API Checksum: 0x00000000
JumpTable (<3): 0x00000000
JumpTable (>2): 0x00000000
AppFSVersion: 3.0.0.0
AppFSSize: 0x3200000
OS API Version: 119.48
RAM Map: 0xBCCC0000-0xBEDC0000
IRAM Map: Unused
App Type: JVM




Done.

Operation Finished.

[trio1]

maybe your job done, right?

[Shensohau]

Morning! Use This: 9700

[joseantonio914]

I think the test playing DM recognizes it but fails initialization

Originally Posted by Shensohau

Morning! Use This: 9700

[joseantonio914]

what job??? explain me please

Originally Posted by trio1

maybe your job done, right?