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06-09-2013, 20:58 | #46 (permalink) |
Product Manager Join Date: Aug 2008 Location: Under Dark Moon
Posts: 1,682
Member: 849979 Status: Offline Sonork: 100.1603463 Thanks Meter: 923 | For faster response please use our support page contact form SUPPORT or open Support ticket from Your account BR |
06-15-2013, 05:24 | #48 (permalink) |
Freak Poster Join Date: Apr 2012 Location: all over the WORLD Age: 43
Posts: 218
Member: 1748395 Status: Offline Sonork: 100.1616339 Thanks Meter: 100 | As far as I know, process time is 5-10 days. If u have different information, contact Victor in private. U don't have to post here anytime u remember. As u were told, for faster support please use the support page contact form or open Support ticket from u'r account. BR |
06-15-2013, 05:50 | #49 (permalink) |
No Life Poster Join Date: Sep 2010 Location: In trouble Age: 49
Posts: 2,564
Member: 1388004 Status: Offline Sonork: 100.1637034 Thanks Meter: 444 | I did use support ticket. Victor answer was to check info about delay, and I did so. Delay is 1-5 days. I don't try to make any problem, just to know what to say to customer. |
06-16-2013, 21:34 | #51 (permalink) | |
No Life Poster Join Date: Sep 2010 Location: In trouble Age: 49
Posts: 2,564
Member: 1388004 Status: Offline Sonork: 100.1637034 Thanks Meter: 444 | You wanna treat me as a jerk ? I asked you a simple thing : let me know how long after delay YOU mention my order would be treated. Your only answer is : Quote:
This time delay has not been respected, I gently ask if you have news about it so I can win some time with customer, and you make fun of me ? You know what, let's finish with this one first, then we can meet. | |
06-17-2013, 18:31 | #52 (permalink) |
Freak Poster Join Date: Apr 2012 Location: all over the WORLD Age: 43
Posts: 218
Member: 1748395 Status: Offline Sonork: 100.1616339 Thanks Meter: 100 | Hey, first of all, watch u'r language! Nobody is trying to make fun of u or not respect u! If u say u used our services few times and always appreciated the good work, then u know that we respect all our clients. More than sure u know that delay may happen sometimes, and this is not because our fault! So, pls, if u were told to contact us by the links u were given, then use them! U'll be answered as soon as possible, no matter u are a new or old client! Secondly, Vic6tor is travelling today! He'll do his best to answer u fast! Tks for understanding! BR |
06-17-2013, 21:34 | #53 (permalink) |
No Life Poster Join Date: Sep 2010 Location: In trouble Age: 49
Posts: 2,564
Member: 1388004 Status: Offline Sonork: 100.1637034 Thanks Meter: 444 | Ok, let's start back without anger. I ordered a code. Delay is 1-5 days. After this delay I ask if I may have some news to tell something to the customer. That's when victor moved my question in solved sticky thread. But to me it's not solved as delay is passed and I don't have any answer. You are right when you say some extra delay are not your fault, I can understand that. Anyway this so called answers by victor made me feel offended. Forget about it. I'll just wait as I don't have any other choice. Thank for your answer. |
06-17-2013, 21:51 | #54 (permalink) |
Freak Poster Join Date: Apr 2012 Location: all over the WORLD Age: 43
Posts: 218
Member: 1748395 Status: Offline Sonork: 100.1616339 Thanks Meter: 100 | If we had an answer for u, we'd have informed u in private about it. But for the moment we all have to wait! U'r post was moved because u were already told not to post non-sense questions. Use support link and u'll get an answer as quickly as possible. And don't forget we are all humans, even if we like to believe that we do our best for our customers! BR |
06-18-2013, 10:35 | #55 (permalink) | |
Product Manager Join Date: Aug 2008 Location: Under Dark Moon
Posts: 1,682
Member: 849979 Status: Offline Sonork: 100.1603463 Thanks Meter: 923 | Quote:
I have told you zillion times if you need me urgent to use support email!!! So I feel like that I am talking to the wall as you dont understand how to get fast info about your phone process | |
06-18-2013, 10:36 | #56 (permalink) | |
Product Manager Join Date: Aug 2008 Location: Under Dark Moon
Posts: 1,682
Member: 849979 Status: Offline Sonork: 100.1603463 Thanks Meter: 923 | Quote:
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06-21-2013, 23:09 | #57 (permalink) |
Freak Poster Join Date: Mar 2004 Age: 44
Posts: 490
Member: 59813 Status: Offline Thanks Meter: 86 | Paypal payment doesn't show! Hi there What's going on unlockdark.com? I added funds to my account using PayPal but it doesn't show on my Dashboard Normally it should be automatic payment activation... Now! After I made a payment using PayPal and got a confirmation email... your site still shows the invoice as unpaid!!!! I opened a ticket and got no answer from you! This is not professional |
06-22-2013, 10:39 | #58 (permalink) |
Freak Poster Join Date: Oct 2003 Location: kelaa m'gouna -ouarzazate-Moro Age: 42
Posts: 144
Member: 41449 Status: Offline Thanks Meter: 4 | @darksman How long does it take to process the added funds into the dashboard? Ain't that automatic? |
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