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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 09-04-2019, 00:34   #1 (permalink)
Freak Poster
 
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5041c not unlocking


614990284 Sigma dongle 2.33, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2019-09-03 18:28:25 ---------
SigmaKey 2.33.06 MTK: Direct unlock (Alcatel 5041C)
Removing firmware protection...OK
Baseband Processor:MT6739, HW Rev. B.00, SW Rev. 0.02
Testing external RAM...DRAM, 2 Gb
Detecting flash...eMMC, Flash size: 14.57 Gb
Phone model: Alcatel 5041C
Android 8.1.0
Firmware: U50A_ATT-user 8.1.0 OPM1.171019.011 v8MAD-0 release-keys
Hardware IMEI: 01517000000000
Unlocking phone...Please send
C:\Users\Ray\Documents\SigmaKey\temporary backup\0614990284\015174002857130_Alcatel 5041C (1).skb
file to [email protected]
Failed
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Old 09-04-2019, 07:42   #2 (permalink)
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@ kingsat100,

Please upload temporary backup read from this phone to any filesharing web site and post link for it in a current thread.

Best Regards
GSMServer team



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Old 09-04-2019, 13:59   #3 (permalink)
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yes i have seen the backup to support already
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Old 09-04-2019, 15:37   #4 (permalink)
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Try with latest Sigma version

Last edited by Gsmserver; 09-18-2019 at 15:51.
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