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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 05-02-2012, 19:28   #1 (permalink)
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Alcatel 606 dead after direct unlock

Please Sigma key team I tried direct unlock with several pieces of this model and everything fine but now some of them show error message in unlocking process and they are dead now I tried to flash with sigma key with the flash from another one .The flashing process success but the phone is still dead. The only way to revive this phone is with another tool (Furious Box). It seems the flash type is Numonyx.
Here is the log:
USB Serial Port (COM3), Provider: FTDI, Driver ver.: 2.6.0.0, Date: 21/10/2009
Baud rate: 19200
Release "Power on" button!
Baseband Processor: MT6253, HW Rev. A.04, SW Rev. A.00
Serial number: 54275C4FC4A2A97F88EE1C361F25FE5D
Testing external RAM...8 Mb
Detecting flash...NOR, ID: 00898904-00000000, manufacturer: Intel, model: M18LR256B
Flash size: 32 Mb, TOP
File system: 7.75 Mb @ 01800000
Phone model: Alcatel OT-606/606A
Firmware: 606A-2ETLPE3-1 36Z XL36PN49 JRD53_09B_PCB01_GPRS_MT6253_S00.MAUI_09B_W09_52_SP 1_V12_F7
Hardware IMEI: 012298007773001
Security area saved to "e:\Documents and Settings\Administrador\Mis documentos\SigmaKey\security backup\012298007773001_606A-2ETLPE3-1 36Z XL36PN49.skb"
Writing security block...Missing response from phone
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Old 05-03-2012, 07:47   #2 (permalink)
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What version of sigmakey and what version of flash file did you use for flashing?

Quote:
Detecting flash...NOR, ID: 00898904-00000000, manufacturer: Intel, model: M18LR256B
...
Firmware: 606A-2ETLPE3

According to the log, you have to choose this flash file for flashing:

606A-2CTLPE3_36P_XL36PN49_JRD53_09B_PCB01_GPRS_MT6253_S00.MAUI _09B_W09_52_SP1_V12_F7_EN_ES_FR_IT_PT_locked_0089-8904-0000-0000.mfw

Because it is suitable for your phone's flash memory type.
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Old 05-03-2012, 07:53   #3 (permalink)
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@ mansito01,

In order to be able to help we require more information on the issue you're dealing with.
Please post here full log file from the unlock operation of this phone model along with the version of the SigmaKey software you're using.
Also, please sign what flash file exactly did you try to flash onto this handset.

Best Regards
GSMServer team



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Old 05-03-2012, 20:26   #4 (permalink)
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I'm using the last version of Sigmakey1.08.01, It seems that we have to pay attention in the ID of the flash..(thanxs mcandre) to flash this phone.
The firmware that I flashed it, have the same version 606A-2ETLPE3-1 36Z XL36PN49 JRD53_09B_PCB01_GPRS_MT6253_S00.MAUI_09B_W09_52_SP 1_V12_F7 and It was readed by sigma key software from other Alcatel 606 but the ID of the flash is ID: 0098005F-00000004
But my question is why they always dead after direct unlock or imei repair action ID: 00898904-00000000? thanks

Last edited by mansito01; 05-03-2012 at 20:36.
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Old 05-04-2012, 08:10   #5 (permalink)
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@ mansito01,

In order to be able to help we need to check full log file from the update operation.
Also, Read phone backup from this phone and send it along with the detailed problem description and log file to support[at]sigmakey.com or upload it to some file sgaring web site and PM link for it to me.

Detailed manual on the backup operation can be found at the official web site in the Help->MTK Manual section.

Best Regards
GSMServer team



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Old 05-10-2012, 05:20   #6 (permalink)
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good happened to me the same thing I did direct unlock, then got an error but the phone does not lit. I then proceeded to download a firmware for Smart Clip and lit it.
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Old 05-10-2012, 21:09   #7 (permalink)
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roamirht, do you read that support writes? If you have some issue, give the log and backup.
No log/backup = no issue.
Quote:
In order to be able to help we need to check full log file from the update operation.
Also, Read phone backup from this phone and send it along with the detailed problem description
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Old 05-27-2012, 02:10   #8 (permalink)
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Hi, I have a problem similar to direct release.
Now is not detected. As I can load the backup?
Try z3x TX and RX wire does not work does not detect it.
Thank you can give me the steps.

Quote:
Prolific USB-to-Serial Comm Port (COM4), Proveedor: Prolific, Version de driver: 2.0.13.130, Fecha: 18/11/2009
Velocidad de cambio: 19200
Suelte el boton "Encendido"!
Procesador Baseband: MT6253, HW Rev. A.02, SW Rev. A.00
Numero de serie: 2A5A9367C98AEC30BD559B55B5440657
Chequeo de la memoria RAM externa del telefono...8 Mb
Identificacion de la memoria flash...NOR, ID: 0098005F-00000004, fabricante: Toshiba
Tamano de la memoria flash: 32 Mb, TOP
Sistema de ficheros: 7.75 Mb @ 01800000
Modelo del telefono: Alcatel OT-606/606A
Firmware: 606A-AEPSAR1 367 XL36PC41 JRD53_09B_PCB01_GPRS_MT6253_S00.MAUI_09B_W09_52_SP 1_V12_F7
Hardware IMEI: 012298002xxxxxx
Zona de seguridad guardada en "D:\Celulares\ALCATEL\SigmaKey\security backup\012298002xxxxxx_606A-AEPSAR1 367 XL36PC41.skb"
Escritura del bloque de seguridad...El telefono no corresponde
Thanks
César
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Old 05-28-2012, 07:39   #9 (permalink)
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@ Cesar-S,

Please double check if phone's battery is fully charged, charge it and after that perform following operations:
  1. Take out fully charged battery
  2. Connect cable to the phone
  3. Press "Read Backup" button
  4. Insert battery into the set.
  5. After backup copy will be read, save log file and send it all to support[at]sigmakey.com along with the link to this thread.

Best Regards
GSMServer team



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