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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 02-24-2017, 15:59   #1 (permalink)
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alcatel idol 4s frp


how remouve frp


867185196 Sigma dongle 2.23, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2017-02-24 17:56:01 ---------
SigmaKey 2.23.02 Qcom: Remove FRP / Huawei ID
Android HS-USB NMEA AF02 (COM168), Provider: TCL, Driver ver.: 2.1.1.2, Date: 02/02/2015, USB\VID_1BBB&PID_AF02&REV_0225&MI_03
Phone model: OT-6070
Error writing to serial port
--------- 2017-02-24 17:56:49 ---------
SigmaKey 2.23.02 Qcom: Remove FRP / Huawei ID
Android HS-USB Diagnostics AF02 (COM169), Provider: TCL, Driver ver.: 2.1.1.2, Date: 02/02/2015, USB\VID_1BBB&PID_AF02&REV_0225&MI_00
Phone model: OT-6070
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Old 02-25-2017, 09:07   #2 (permalink)
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@ luccyber,

Detailed manual on how to perform Remove FRP operaiton available here.
Fully charge phone's battery and run operation according to the manual.

Best Regards
GSMServer team



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Old 02-25-2017, 09:41   #3 (permalink)
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SigmaKey 2.23.02 Qcom: Remove FRP / Huawei ID
Android HS-USB Diagnostics AF02 (COM169), Provider: TCL, Driver ver.: 2.1.1.2, Date: 02/02/2015, USB\VID_1BBB&PID_AF02&REV_0225&MI_00
Phone model: OT-6070
Baseband Processor: 8976
Detecting flash...eMMC, Flash size: 29.12 Gb
Hardware IMEI: 356576070003438
Security area saved to "C:\Users\mohamed\Documents\SigmaKey\security backup\356576070003438_8976_eMMC.skb"
Removing FRP lock.....Done
thanks
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Old 03-23-2019, 21:36   #4 (permalink)
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Hi
I am also facing similar problem when i choose diagnostic port it says missin phone. I have installed all the drivers etc. see the log below

SigmaKey 2.30.00 Qcom: Remove FRP / Huawei ID
Android HS-USB NMEA AF02 (COM165), Provider: TCL, Driver ver.: 6.0.0.0, Date: 08/08/2014, USB\VID_1BBB&PID_AF02&REV_0225&MI_03
Phone model: OT-6055A
Error writing to serial port
--------- 2019-03-23 20:32:36 ---------
SigmaKey 2.30.00 Qcom: Remove FRP / Huawei ID
USB Serial Port (COM4), Provider: FTDI, Driver ver.: 2.12.28.0, Date: 16/08/2017, FTDIBUS\COMPORT&VID_0403&PID_6001
Phone model: OT-6055A
Cancelled
--------- 2019-03-23 20:34:25 ---------
SigmaKey 2.30.00 Qcom: Remove FRP / Huawei ID
Android HS-USB Diagnostics AF02 (COM164), Provider: TCL, Driver ver.: 6.0.0.0, Date: 08/08/2014, USB\VID_1BBB&PID_AF02&REV_0225&MI_00
Phone model: OT-6055A
Connecting....Phone not found
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Old 03-25-2019, 09:05   #5 (permalink)
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@ alkhan22,

According to the log file, Sigma Software could nor connect to phone.
Install latest software version, 2.30.02, ensure that phone's battery is fully charged and repeat operation according to the manual.

Best Regards
GSMServer team



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