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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 06-27-2014, 14:45   #1 (permalink)
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alcatel onetouch pop7 p310


cant unlock alcatel onetouch pop7 p310 tablet is already rooted by kingo try to o driect unlock and read code sme error .here is the log

SigmaKey v.2.03.01
762013732 Sigma dongle 2.03, Initializing...OK
Pack 1: Activated
--- 2014-06-27 09:41:11 ---
SigmaKey 2.03.01 MTK: Backup calibration data
* daemon not running. starting it now *
* daemon started successfully *
^ ROMaster Composite ADB Interface
Connecting...Failed to decrypt phone data
--- 2014-06-27 09:41:33 ---
SigmaKey 2.03.01 MTK: Get unlock codes
* daemon not running. starting it now *
* daemon started successfully *
^ ROMaster Composite ADB Interface
Connecting...Failed to decrypt phone data
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Old 07-01-2014, 11:23   #2 (permalink)
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Try re-rooting it once again with an alternative rooter. And post the result.
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Old 07-01-2014, 11:41   #3 (permalink)
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Quote:
Originally Posted by mcandre View Post
Try re-rooting it once again with an alternative rooter. And post the result.
I already did with kingo. Before I did with vroot but after I did with kingo and the log which is above post is from kingo.
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Old 07-01-2014, 11:43   #4 (permalink)
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Not sure how to understand your post: have you resolved this issue after rooting with an alternative rooter?
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Old 07-01-2014, 12:56   #5 (permalink)
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Quote:
Originally Posted by mcandre View Post
Not sure how to understand your post: have you resolved this issue after rooting with an alternative rooter?
no bro As I said I already Rot with kingo but it is not working..and can you tell me which alternative rooter I use to solve this problem please? thanks
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Old 07-01-2014, 13:37   #6 (permalink)
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@ maazi,

PM me Team Viewer User ID and Pass, please.
We'll connect your PC remotely to check current case.

Best Regards
GSMServer team



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Old 07-01-2014, 13:45   #7 (permalink)
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Quote:
Originally Posted by gsm_support View Post
@ maazi,

pm me team viewer user id and pass, please.
We'll connect your pc remotely to check current case.

best regards
gsmserver team



i can not send u the massage becouse your massage box is full so here is the user name and password

here is my teamviewr id


THIS IS MASSAGE I GET WHEN I TRY TO SEND U THE MASSAGE
GSM_Support has exceeded their stored private messages quota and cannot accept further messages until they clear some space

Last edited by GSM_Support; 07-01-2014 at 13:55.
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Old 07-01-2014, 13:52   #8 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ maazi,

PM me Team Viewer User ID and Pass, please.
We'll connect your PC remotely to check current case.

Best Regards
GSMServer team



I am still waiting r u coming or what?
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Old 07-01-2014, 13:55   #9 (permalink)
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@ maazi,

Unable to connect your PC, please PM me correct Team Viewer data.

Best Regards
GSMServer team



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Old 07-01-2014, 14:30   #10 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ maazi,

Unable to connect your PC, please PM me correct Team Viewer data.

Best Regards
GSMServer team



hello, check your pm please thanks
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Old 07-09-2014, 14:32   #11 (permalink)
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Dear User,

Sigma Software v2.03.03 has been released.
Everyone is welcome to test Direct unlock solution for Alcatel pop7 p310 with the latest software version and post results in a current thread.

Best Regards
GSMServer team



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Old 09-02-2014, 12:43   #12 (permalink)
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same as it here me root it but same

SigmaKey 2.04.00 Qcom: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ ROMaster Composite ADB Interface
Connecting...Failed to decrypt phone data

how can me solve it
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Old 09-02-2014, 12:55   #13 (permalink)
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@ saleem5001,

Quote:
Connecting...Failed to decrypt phone data
To solve this issue with your phone, perform the following steps:
  1. In Windows command line type:
    • adb shell
  2. In ADB command line type:
    • su
  3. In ADB command line type:
    • setprop ro.adb.secure 0
  4. Disable USB debugging in phone menu
  5. Enable USB debugging in phone menu
  6. Perform standard unlock procedure

Best Regards
GSMServer team



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Old 09-10-2014, 09:26   #14 (permalink)
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Alcatel OneTouch Pop 7 P310A unlock done with Sigma
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Old 01-14-2015, 11:34   #15 (permalink)
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--------- 2015-01-14 10:28:51 ---------
SigmaKey 2.08.00 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ Alcatel Android ADB Interface
Version: Linux version 3.4.5 (android@tabletbuild1) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #1 SMP PREEMPT Fri May 30 12:03:30 CST 2014
Phone model: TCT ALCATEL ONETOUCH P310A
Firmware: JDQ39
Date: Wed Jun 11 11:51:41 CST 2014
Version: ALCATEL ONETOUCH P310A
Baseband Firmware: MOLY.WR8.W1315.MD.WG.MP.V12.F3.P4, 2014/06/11 11:46
Baseband Processor: MT6582
Hardware IMEI: 014135001911831
Software IMEI: 014135001911831
Reading security block...OK
Security area saved to "C:\Documents and Settings\Administrator\My Documents\SigmaKey\security backup\014135001911831_TCT_ALCATEL ONETOUCH P310A_JDQ39_Wed Jun 11 115141 CST 2014.skb"
Unlocking phone...Done
Restarting phone...Done
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