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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 09-07-2018, 21:33   #16 (permalink)
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I cannot find model 5050 in sigma qcom direct unlock, please help me find it.
i see 5051 and others bur no 5050, except in calculator but not in direct unlock.
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Old 09-08-2018, 09:06   #17 (permalink)
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@ mrfixit

Just run unlock operation according to the manual.

Direct unlock for Alcatel OT-6034R / OT-6035R / OT-5050 / OT-6016 / OT-6036 / OT-6050 / OT-7040 / OT-7050
  • Select "Qualcomm" platform from the tab menu in the upper left side of the software
  • "Phone model" dropdown box has to be set to "Autodetect"
  • Go to "Unlock" tab
  • Turn the phone ON
  • Connect the phone to PC with USB cable
  • Adjust USB Settings on the phone:
    • Go to Notifications (by touching the notifications bar at the top of the phone's screen and dragging it down)
    • touch the USB connection notification
    • uncheck all the options (if checked)
  • Install required USB Driver
  • Select "Alcatel HS-USB Android DIAG Port" in the ports selection tab
  • Press "Direct unlock" button
  • After the operation it is necessary to reset the phone manually
Best Regards
GSMServer team

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