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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 02-29-2012, 14:09   #1 (permalink)
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bb8520 copy china stuck on log

hi i try to Format still stuck on log how can i fix this
Code:
SigmaKey 1.03.03
xxxxxxx Sigma dongle 1.03, Initializing...OK
Format FFS
Prolific USB-to-Serial Comm Port (COM5), Provider: Prolific, Driver ver.: 2.0.13.130, Date: 19/11/2009
Baud rate: 19200
Release "Power on" button!
Baseband Processor: MT6253, HW Rev. A.04, SW Rev. A.00
Serial number: 5E7770330A0BF20E73B7E5009C1B6B73
Testing external RAM...4 Mb
Detecting flash...NOR, ID: 00EC2404-00000000, manufacturer: Samsung
Flash size: 16 Mb, TOP
File system: 1.88 Mb @ 00E00000
Firmware: K722_PCB01_GPRS_MT6253_S00.K722_8520_F2_V2_3
Hardware IMEI: Not found
Software IMEI 1: 357257650121432
Software IMEI 2: 357257650121440
Formatting FFS will destroy IMEI. Are you sure you want to proceed? [YES]
Done
Operation log saved to "C:\Program Files\GsmServer\SigmaKey\SigmaKey log 29-02-2012.txt"
Get phone code
Prolific USB-to-Serial Comm Port (COM5), Provider: Prolific, Driver ver.: 2.0.13.130, Date: 19/11/2009
Baud rate: 19200
Release "Power on" button!
Baseband Processor: MT6253, HW Rev. A.04, SW Rev. A.00
Serial number: 5E7770330A0BF20E73B7E5009C1B6B73
Testing external RAM...4 Mb
Detecting flash...NOR, ID: 00EC2404-00000000, manufacturer: Samsung
Flash size: 16 Mb, TOP
File system: 1.88 Mb @ 00E00000
Firmware: K722_PCB01_GPRS_MT6253_S00.K722_8520_F2_V2_3
Hardware IMEI: Not found
Software IMEI: Not found
Mounting system disk...Error 00300232
Read backup
Prolific USB-to-Serial Comm Port (COM5), Provider: Prolific, Driver ver.: 2.0.13.130, Date: 19/11/2009
Baud rate: 19200
Release "Power on" button!
Baseband Processor: MT6253, HW Rev. A.04, SW Rev. A.00
Serial number: 5E7770330A0BF20E73B7E5009C1B6B73
Testing external RAM...4 Mb
Detecting flash...NOR, ID: 00EC2404-00000000, manufacturer: Samsung
Flash size: 16 Mb, TOP
File system: 1.88 Mb @ 00E00000
Firmware: K722_PCB01_GPRS_MT6253_S00.K722_8520_F2_V2_3
Hardware IMEI: Not found
Software IMEI 1: 352754019616123
Software IMEI 2: 352754019616123
Mounting system disk...#1
"352754019616123_K722_PCB01_GPRS_MT6253_S00_K722_8520_F2_V2_3.skb" saved, 14.35 Mb
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Old 02-29-2012, 15:35   #2 (permalink)
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@ arshad sunny,

Why are you trying to Format this set?
Try to read phone backup from this phone and send it to us.

Best Regards
GSMServer team



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Old 02-29-2012, 16:03   #3 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ arshad sunny,

Why are you trying to Format this set?
Try to read phone backup from this phone and send it to us.

Best Regards
GSMServer team



becoz it was stuck on log tht y here back up file

352754019616123_K722_PCB01_GPRS_MT6253_S00_K722_85 20_F2_V2_3.skb
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Old 03-01-2012, 09:10   #4 (permalink)
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@ arshad sunny,

To be able to restore this set you'll require one more fully working handset with the 00EC2404-00000000 flash ID. After that perform following steps:
  1. Read phone backup, from the fully working handset with the 00EC2404-00000000 flash ID
  2. Using "Write Firmware" feature of SigmaKey software flash backup copy, that was read from the working phone, onto the broken one

Best Regards
GSMServer team




Last edited by GSM_Support; 03-01-2012 at 09:40.
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