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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 04-26-2018, 14:18   #1 (permalink)
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cam-l21 board softwear


i bay activation for boot-loader 2.0 to repair dead phone cam-l21 bat i cant manage to find the right file from server any help to do it ???
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Old 04-26-2018, 14:24   #2 (permalink)
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Try using CAM-TL file.
Manual: Flash >>> FACTORY MODE: phones detected as "HUAWEI USB COM 1.0"
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Old 04-26-2018, 14:48   #3 (permalink)
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Quote:
Originally Posted by mcandre View Post
Try using CAM-TL file.
Manual: Flash >>> FACTORY MODE: phones detected as "HUAWEI USB COM 1.0"


i did bat not work
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Old 04-26-2018, 14:52   #4 (permalink)
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@ mouradsamsung,

What had happened to the phone you have?
What is current phone's state?
What firmware version it originally had?

Best Regards
GSMServer team



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Old 04-26-2018, 14:59   #5 (permalink)
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Originally Posted by GSM_Support View Post
@ mouradsamsung,

What had happened to the phone you have?
What is current phone's state?
What firmware version it originally had?

Best Regards
GSMServer team





phone dead after update with memory card
now the phone connect as as "HUAWEI USB COM 1.0" only
phone version : CAM-L21C185b150
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Old 04-27-2018, 08:29   #6 (permalink)
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Show the logs of what you have already done with that phone
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Old 04-27-2018, 09:10   #7 (permalink)
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Quote:
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Show the logs of what you have already done with that phone


SigmaKey v.2.27.17
********9 Sigma dongle 2.27, Initializing...OK
Pack 1: Activated
Pack 2: Not activated
Pack 3: Activated
--------- 2018-04-26 14:49:42 ---------
SigmaKey 2.27.17 HiSi: Write firmware
HUAWEI USB COM 1.0 (COM305), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06/11/2015, USB\VID_12D1&PID_3609&REV_0000
Repairing...HL2CAMTLMAA001067.skf
Connect this phone in FastBoot mode and retry operation!




bat phone still dead mode
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Old 04-28-2018, 10:45   #8 (permalink)
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any new file can i download from boot-loader ??? too bad to have no repence from sigma key
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Old 04-29-2018, 20:41   #9 (permalink)
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Charge the battery , I had the same problem , use the external power supply to charge the battery
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Old 05-02-2018, 08:47   #10 (permalink)
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@ mouradsamsung,

Quote:
SigmaKey v.2.27.17
********9 Sigma dongle 2.27, Initializing...OK
Pack 1: Activated
Pack 2: Not activated
Pack 3: Activated
--------- 2018-04-26 14:49:42 ---------
SigmaKey 2.27.17 HiSi: Write firmware
HUAWEI USB COM 1.0 (COM305), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 06/11/2015, USB\VID_12D1&PID_3609&REV_0000
Repairing...HL2CAMTLMAA001067.skf
Connect this phone in FastBoot mode and retry operation!
After this message phone stays in a FastBoot mode?

CAM-L21 file has been uploaded to boot-loader.com. Try it.

Best Regards
GSMServer team




Last edited by Gsmserver; 06-27-2018 at 08:39.
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