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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 02-01-2015, 14:55   #1 (permalink)
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Cannot install smart Card driver (sigmabox)!!


Hi,

when I connect my sigmabox to my laptop it says driver software not successfully installed.

I have downloaded the sigmabox drivers but how can I install them?
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Old 02-01-2015, 20:38   #2 (permalink)
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Quote:
Originally Posted by timone View Post
Hi,

when I connect my sigmabox to my laptop it says driver software not successfully installed.

I have downloaded the sigmabox drivers but how can I install them?
i am facing the same problem , i can not use the dongle
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Old 02-01-2015, 20:53   #3 (permalink)
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Quote:
Originally Posted by timone View Post
Hi,

when I connect my sigmabox to my laptop it says driver software not successfully installed.

I have downloaded the sigmabox drivers but how can I install them?
Is very easy. Go to Sigma Folder\Divers\AU9540DrvPkg V1.7.26.0_WHQL\Run SETUP
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Old 02-01-2015, 20:56   #4 (permalink)
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Quote:
Originally Posted by pouchepoudouche View Post
i am facing the same problem , i can not use the dongle
Download this driver: (Disable Antivirus)
http://sigmakey.com/nfs/content/5802/file/1.7.26.0.rar
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Old 02-01-2015, 21:47   #5 (permalink)
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Quote:
Originally Posted by timone View Post
Hi,

when I connect my sigmabox to my laptop it says driver software not successfully installed.

I have downloaded the sigmabox drivers but how can I install them?
Friend! you can't install Box? you need online help?
Regards
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Old 02-02-2015, 08:35   #6 (permalink)
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@ pouchepoudouche & timone,

What an issue exactly you have?
Post here screenshot with an error, please. It would spread some light at your case.

Best Regards
GSMServer team



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Old 02-05-2015, 04:13   #7 (permalink)
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Cannot install smart Card driver (sigmabox)!!

When i plug the sigma key dongle in the USB port, there is a window stating : installing device driver
after an other window says that the driver was not not successfully installed
regards
pouchepoudouche
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Old 02-05-2015, 08:22   #8 (permalink)
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@ pouchepoudouche,

install this driver.

Best Regards
GSMServer team



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Old 02-06-2015, 14:52   #9 (permalink)
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Donate money to this user
what version of windows are you using?
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Old 08-10-2016, 08:10   #10 (permalink)
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found the solution

*connect the box to the pc it will say no drivers found)

*now without removing the box delete the drivers

(go to device management and delete the smart drivers (not found one)

now update the s card via the sigma software

done

cheers
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Old 09-16-2019, 13:05   #11 (permalink)
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Phone model: OT-5051
Firmware: MPSS.JO.1.1.c1.4-00006-8909_GEN_PACK-1
Date: Dec 1 2016 11:20:56, Jun 09 2016 08:00:00, 8909.gen
Getting info...00000000E1009600-CC3153A80293939B90D02D3BF8B23E0292E452FEF662C74998 421ADAD42A380F
Serial number: 0060491649
Baseband Processor: 8909
Detecting flash...eMMC, Flash size: 7.28 Gb
Hardware IMEI: 357369070762362
Reading security block...XPA0CD02BR10
Security area saved to "C:\Users\win7\Documents\SigmaKey\security backup\0879719352\357369070762362_8909_eMMC_XPA0CD 02BR10.skb"
Unlocking phone....Done

with sigmakey .
turn on phone and dial ###2324#
select diag and QMI
install drivers and select ALCATEL HS-USB OPTION
click unlock and that's it. donw
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