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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 11-01-2018, 02:37   #1 (permalink)
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Cricket XT1924-6 Unlock Code???


I've been trying to get this "Cricket XT1924-6" Moto E5 (Cricket) Unlocked.

I tried to use the "Moto E5 (Verizon)" Model in SigmaKey.



However I did get the Unlock Code (if it does work) but the device will not get any signal or service from any sim card that is inside the device.

What can I do to get the device with signal again and enter the code provided by SigmaKey?
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Old 11-01-2018, 14:45   #2 (permalink)
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@ JetOneTV,

Officially XT1924-6 phone model is not supported for the unlock purposes.

Flash phone with the original firmware version in order to restore it to it's initial state.

Best Regards
GSMServer team



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Old 04-27-2019, 21:46   #3 (permalink)
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still not support "Cricket XT1924-6" Moto E5 (Cricket)?
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Old 04-30-2019, 16:18   #4 (permalink)
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@ abcchoier,

In order to check what phone models and operations are already supported refer to this link, please.
Cricket XT1924-6 phone model is not supported.

Best Regards
GSMServer team



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Old 08-09-2020, 22:55   #5 (permalink)
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Question

Any news about this model to be supported for reading codes or direct unlock by Sigma?
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Old 08-10-2020, 08:30   #6 (permalink)
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@ gulshan-iqbal,

Cricket XT1924-6 phone model is not supported by SigmaKey at the moment.

Best Regards
GSMServer team



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