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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 05-28-2012, 21:39   #1 (permalink)
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EX116 failed to decrypt phone data.

Hi i was trying to read unlock codes on a motorola ex116 but sigma key says failed to decrypt phone data. This is the operation Log, i hope you can help me:

SigmaKey 1.08.05
********* Sigma dongle 1.10, Initializing...OK
SigmaKey 1.08.05 MTK: Get unlock codes
USB Serial Port (COM152), Provider: FTDI, Driver ver.: 2.6.0.0, Date: 21/10/2009
Baud rate: 19200
Release "Power on" button!
Baseband Processor: MT6235, HW Rev. C.00, SW Rev. A.01
Serial number: 2164326ACD468BCD000000009C0293D1
Testing external RAM...64 Mb
Detecting flash...NAND, ID: 00AD00A1-00000015, manufacturer: Hynix
Flash size: 128 Mb, page size: 2048
File system: 78 Mb @ 03200000
Firmware: A8256_WIFI_FB_PCB01_GPRS_MT6235B_S01.SQMINI_G_07_1 7_00RPS
Hardware IMEI: 352212050311476
Mounting system disk...Failed to decrypt phone data
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Old 05-29-2012, 07:44   #2 (permalink)
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@ mugloi,

Please perform following operations:
  1. Read phone backup from this handset
  2. Save operation log file
  3. Send backup copy along with the log file and problem description to support[at]sigmakey.com
    Alternatively you can upload required data to any file-sharing web site and PM me link for it to me.

Best Regards
GSMServer team



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Old 05-29-2012, 17:30   #3 (permalink)
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how to put in test mode this model to make unlock? like rx and tx dosent work
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Old 05-29-2012, 18:47   #4 (permalink)
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RX and TX works ok. Just connect direct to pcb.
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Old 06-21-2012, 15:04   #5 (permalink)
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@ mugloi & wilmer,

EX116 officially added to the list of fully supported phone models.
In order to unlock this set, just perform these easy few steps:
  1. Download and install Sigma Software v1.09.01
  2. Perform unlock operation according to the manual
  3. Post report

Cable pinout for EX116 and other phone models can be found in the Pinouts section of official web site.

Best Regards
GSMServer team




Last edited by GSM_Support; 06-21-2012 at 15:11.
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Old 06-22-2012, 04:46   #6 (permalink)
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i did 15 pcs today. work 100%, thanks!
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