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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 06-15-2012, 01:43   #1 (permalink)
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Ex139 repair 2 IMEI unsuccessful

SigmaKey 1.08.06
xixixixix Sigma dongle 1.10, Initializing...OK
SigmaKey 1.08.06 MTK: Repair IMEI
USB Serial Port (COM6), Provider: FTDI, Driver ver.: 1.0.2154.0, Date: 15/4/2004
Baud rate: 19200
Release "Power on" button!
Baseband Processor: MT6236, HW Rev. A.02, SW Rev. A.00
Serial number: E2B01ECC5A711AB0F87EEB67D05BD383
Testing external RAM...64 Mb
Detecting flash...NAND, ID: 00EC00B1-00000055, manufacturer: Samsung
Flash size: 128 Mb, page size: 2048
File system: 64 Mb @ 04000000
Firmware: A8250D_LATAM_PCB01_GPRS_MT6236_S00.AVONTV_G_07_18_ 00RPD
Hardware IMEI: 354639035317814
Repairing IMEI...Error 0029023D
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Old 06-15-2012, 08:55   #2 (permalink)
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@ zoiodopantano,

Please perform following operations:
  1. Read phone backup from the phone with the latest software version
  2. Upload backup copy along with the log file and problem description to any file sharing web site and PM it to me.
    Alternatively you can send backup copy to support[at]sigmakey.com

Detailed manual on the Read Backup operation available by this link.

Best Regards
GSMServer team



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Old 06-15-2012, 14:45   #3 (permalink)
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follow the external link backup
backup ex139 error repair.rar - 4shared.com - online file sharing and storage - download
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Old 06-18-2012, 13:13   #4 (permalink)
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@ zoiodopantano,

New Sigma Software v1.09 was just released.
Try performing Repair IMEI operation with it, issue you were dealing with suppose to be resolved.
Don't forget to post report after operation will be performed.

P.S. Update your Sigma Software to version 1.09 and SigmaKey firmware version to 1.11.

Best Regards
GSMServer team



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Old 06-18-2012, 16:09   #5 (permalink)
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SigmaKey 1.09.00
TITITITITIT Sigma dongle 1.11, Initializing...OK
SigmaKey 1.09.00 MTK: Repair IMEI
USB Serial Port (COM6), Provider: FTDI, Driver ver.: 1.0.2154.0, Date: 15/4/2004
Baud rate: 19200
Release "Power on" button!
Baseband Processor: MT6236, HW Rev. A.02, SW Rev. A.00
Serial number: E2B01ECC5A711AB0F87EEB67D05BD383
Testing external RAM...64 Mb
Detecting flash...NAND, ID: 00EC00B1-00000055, manufacturer: Samsung
Flash size: 128 Mb, page size: 2048
File system: 64 Mb @ 04000000
Firmware: A8250D_LATAM_PCB01_GPRS_MT6236_S00.AVONTV_G_07_18_ 00RPD
Hardware IMEI: 354639035317814
Repairing IMEI...Error 0029023D
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Old 06-21-2012, 15:11   #6 (permalink)
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@ zoiodopantano,

New version of Sigma Software v1.09.01 was released.
With this release we've added full support for EX116 & EX139.
In order to Repair IMEI of EX139, just perform these easy few steps:
  1. Download and install Sigma Software v1.09.01
  2. Perform Repair IMEI operation according to the manual
  3. Post report

Best Regards
GSMServer team



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Old 06-21-2012, 16:09   #7 (permalink)
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ex139 is dual sim
Sim 1 susscess
Sim 2 not repair

SigmaKey 1.09.01
FFFFFFFFF Sigma dongle 1.11, Initializing...OK
SigmaKey 1.09.01 MTK: Repair IMEI
USB Serial Port (COM6), Provider: FTDI, Driver ver.: 1.0.2154.0, Date: 15/4/2004
Baud rate: 19200
Release "Power on" button!
Baseband Processor: MT6236, HW Rev. A.02, SW Rev. A.00
Serial number: E2B01ECC5A711AB0F87EEB67D05BD383
Testing external RAM...64 Mb
Detecting flash...NAND, ID: 00EC00B1-00000055, manufacturer: Samsung
Flash size: 128 Mb, page size: 2048
File system: 64 Mb @ 04000000
Firmware: A8250D_LATAM_PCB01_GPRS_MT6236_S00.AVONTV_G_07_18_ 00RPD
Hardware IMEI: 354639035317814
Software IMEI: 354639035317699
Repaired IMEI: 354639035317699
Done
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Old 06-21-2012, 16:20   #8 (permalink)
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@ zoiodopantano,

Type *#06# from the phone keyboard and check/PM me what imei numbers are signed at the screen of the phone.

Best Regards
GSMServer team



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Old 06-21-2012, 16:27   #9 (permalink)
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real images ex139


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Old 06-21-2012, 16:43   #10 (permalink)
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real imagem ex139 dual sim


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Old 06-22-2012, 08:36   #11 (permalink)
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@ zoiodopantano,

Please perform following operations:
  1. Flash the handset with the first backup copy that was read from it
  2. Power it on
  3. Type *#06#
  4. Make a photo of what is signed at the screen of the phone
  5. Upload it here.

Best Regards
GSMServer team



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Old 06-22-2012, 14:47   #12 (permalink)
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SigmaKey 1.09.01
JOJOJOJOJO Sigma dongle 1.11, Initializing...OK
SigmaKey 1.09.01 MTK: Write backup
USB Serial Port (COM6), Provider: FTDI, Driver ver.: 1.0.2154.0, Date: 15/4/2004
Baud rate: 19200
Release "Power on" button!
Baseband Processor: MT6236, HW Rev. A.02, SW Rev. A.00
Serial number: E2B01ECC5A711AB0F87EEB67D05BD383
Testing external RAM...64 Mb
Detecting flash...NAND, ID: 00EC00B1-00000055, manufacturer: Samsung
Flash size: 128 Mb, page size: 2048
File system: 64 Mb @ 04000000
Firmware: A8250D_LATAM_PCB01_GPRS_MT6236_S00.AVONTV_G_07_18_ 00RPD
Hardware IMEI: 354639035317814
Software IMEI: 354639035317491
Writing flash...Done


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Old 06-25-2012, 15:04   #13 (permalink)
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@ Gsmserver Team

Customer waiting solution ... is expected
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Old 06-25-2012, 15:27   #14 (permalink)
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@ zoiodopantano,

According to the provided information Sigma Software can not detect second IMEI number, due to this issue it can not be repaired. To be able to solve this issue and develop solution for this handset, we need the phone itself.
Please send this set to us.
Contact me in private for more detailed information, please.

Best Regards
GSMServer team



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Old 10-30-2012, 16:51   #15 (permalink)
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The Ex139 not repairing imei 2, he writes in the same Imei chip1 and chip2 the sigmakey not support this function or the ex139 is a bug in the program
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