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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 02-14-2018, 15:53   #1 (permalink)
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flash p10 lite error


SigmaKey 2.27.06 HiSi: Write firmware
DBAdapter Reserved Interface (COM209), Provider: HUAWEI Technologies CO.,LTD, Driver ver.: 1.0.26.0, Date: 18/05/2016, USB\Vid_12D1&Subclass_13&Prot_23
Writing flash...UPDATE.APP
Firmware: WASGlobalC999B000
Hardware IMEI: 020304
Writing flash SHA256RSA OK
Writing flash CRC OK
Writing flash CURVER OK
Writing flash VERLIST OK
Writing flash PACKAGE_TYPE ...Please send
C:\Users\salvo\Documents\SigmaKey\temporary backup\0282266458\WASGlobalC999B000 (7).skb
file to [email protected]
Data retention error
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Old 02-15-2018, 13:27   #2 (permalink)
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Hello team sigma, because I get this error !!!!!!
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Old 02-15-2018, 13:43   #3 (permalink)
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@ salvo1278,

Please upload temporary backups read from this phone to any filesharing web site and post link for them in a current thread.
This case will be transferred to developers team for an analyzing purposes.

Best Regards
GSMServer team



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Old 02-15-2018, 15:01   #4 (permalink)
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https://www.4shared.com/zip/Goksr-jYca/backup__2_.html
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Old 02-16-2018, 12:06   #5 (permalink)
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hi team sigma, I'm trying with a p10 but I get the same error, please correct these bugs

SigmaKey v.2.27.06


282266458 Sigma dongle 2.27, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2018-02-16 12:01:46 ---------
SigmaKey 2.27.06 HiSi: Write firmware
DBAdapter Reserved Interface (COM212), Provider: HUAWEI Technologies CO.,LTD, Driver ver.: 1.0.26.0, Date: 18/05/2016, USB\Vid_12D1&Subclass_13&Prot_23
Writing flash...UPDATE.APP
Firmware: Victoria_Global_C999B000
Hardware IMEI: 020304050
Writing flash SHA256RSA OK
Writing flash CRC OK
Writing flash CURVER OK
Writing flash VERLIST OK
Writing flash PACKAGE_TYPE ...Please send
C:\Users\salvo\Documents\SigmaKey\temporary backup\0282266458\Victoria_Global_C999B000 (2).skb
file to [email protected]
Data retention error
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Old 02-16-2018, 12:16   #6 (permalink)
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bakup https://www.4shared.com/rar/mWSpn0-qei/backup1.html
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Old 02-19-2018, 10:51   #7 (permalink)
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@ salvo1278,

Flash file type is not corresponding to the mode of the flashing operation.
Do not try flashing phone in a fastboot mode because it can damage handset.
Also, please sign why you are trying to flash current handsets?
What an issue does it has?

Best Regards
GSMServer team



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Old 02-19-2018, 12:34   #8 (permalink)
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the problem of the phone was left with the writing huawei and did not do anything, these tests are doing them in upgrade mode, but I always give this error that you see in the log
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Old 02-19-2018, 13:14   #9 (permalink)
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Write corresponding to your version full firmware file (not OTA update).
Use UPGRADE mode (vol+vol-)
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