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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 06-06-2012, 19:59   #1 (permalink)
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Hi, what's the problem here? IMXX Motorola W396

Hi, why this error? Thanks.

SigmaKey 1.08.03 MTK: Repair IMEI
USB Serial Port (COM13), Provider: FTDI, Driver ver.: 2.6.0.0, Date: 21/10/2009
Baud rate: 19200
Release "Power on" button!
Baseband Processor: MT6253, HW Rev. A.04, SW Rev. A.00
Serial number: D3958A335196C3C0ADFD00AA646E395D
Testing external RAM...8 Mb
Detecting flash...NOR, ID: 0001007E-00640001, manufacturer: AMD
Flash size: 32 Mb, TOP
File system: 15.50 Mb @ 01080000
Firmware: ARIMA_FINCH53_09A_PCB01_GPRS_MT6253_S00.FINCH_G_0C _38_13RP
Hardware IMEI: Not found
Software IMEI: Not found
Mounting system disk...#1
Repairing IMEI...Error 003000B1
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Old 06-07-2012, 07:50   #2 (permalink)
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@ gastonlopez.t,

Quote:
SigmaKey 1.08.03 MTK: Repair IMEI
USB Serial Port (COM13), Provider: FTDI, Driver ver.: 2.6.0.0, Date: 21/10/2009
Baud rate: 19200
Release "Power on" button!
Baseband Processor: MT6253, HW Rev. A.04, SW Rev. A.00
Serial number: D3958A335196C3C0ADFD00AA646E395D
Testing external RAM...8 Mb
Detecting flash...NOR, ID: 0001007E-00640001, manufacturer: AMD
Flash size: 32 Mb, TOP
File system: 15.50 Mb @ 01080000
Firmware: ARIMA_FINCH53_09A_PCB01_GPRS_MT6253_S00.FINCH_G_0C _38_13RP
Hardware IMEI: Not found
Software IMEI: Not found
Mounting system disk...#1
Repairing IMEI...Error 003000B1
Please perform following operations:
  • Update your SigmaKey to the latest version v1.10
  • Update Sigma Software to the latest version v1.08.06
  • Read phone backup from this handset
  • Upload backup copy read from this phone along with the log file to any file sharing web site and PM link for it to me.
    Alternatively send backup copy with the log file to support[at]sigmakey.com

Best Regards
GSMServer team



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Old 06-08-2012, 06:43   #3 (permalink)
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Great!

Great, i will read backup for Motorola WX 396, and upload so you can get it, and i will read back up of two phones Infinity "supports" but doesn't AZUMI F1. I try to unlock with Sigma too, it says "Unlocked" but still locked, can't be full reset, don't ask even a code when put another sim not original... and finally... it says reading unlock codes, but never read the codes (altought they are not usefull cause phone never ask for it).

Thank you a lot tomorrow you will got the 2 flash backup.

Oh.. i got 2 azumi mobile phones hope you are first world with this mobile phone.

THanks a lot thanks sigma!
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Old 06-08-2012, 07:23   #4 (permalink)
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@ gastonlopez.t,

We are looking for some Azumi phone models to purchase them for the unlock/repair solution to be developed. If have it, please send one to us.
Contact me in private for more detailed information on this case, please.

Best Regards
GSMServer team



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Old 06-08-2012, 18:11   #5 (permalink)
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I've sent you a private message. Backup's ready!
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Old 06-09-2012, 20:45   #6 (permalink)
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I think you didn't get my messages:
Backup FILES:
AZUMI_F1_355183038853821_M102_L2SM_PCB01_GPRS_MT62 25_S00_AZUMI_F1_L4S_F256_V1_00_20110606.skb - 4shared.com - online file sharing and storage - download
AZUMI F1 - CLARO CHILE, need UNLOCK

MOTOROLA_W396_D3958A335196C3C0ADFD00AA646E395D_ARI MA_FINCH53_09A_PCB01_GPRS_MT6253_S00_FINCH_G_0C_38 _13RP.skb - 4shared.com - online file sharing and storage - download
MOTOROLA W396 - MOVISTAR ARGENTINA, need IMXX, unlock works great.

I've you on MSN , thanks. Hope you can support this soon.
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Old 06-10-2012, 10:14   #7 (permalink)
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AZUMI F1 - CLARO CHILE, need UNLOCK

As far as I see, Sigma team is looking for this phone to buy and to develop unlock solution for it.

Also you can check if it's possible for you to get and send other MTK models from the list, like Blu Q200, zonda e510 etc.
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Old 06-10-2012, 17:41   #8 (permalink)
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Yes they are, but those mobile phones are selled in Chile, and i'm fair away from there... I've two from 2 clients that bring these wheen go there. They just wanna unlocked mobile phones, no sell them.


Of course if i got any chance to sell them for sure i will do it!
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Old 06-11-2012, 08:51   #9 (permalink)
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@ gastonlopez.t,

For about W396, try performing Restore IMEI operation with the latest SigmaKey software (version 1.08.06) and run Repair IMEI operation once again.
After that post results along with the log file here, please.

Regarding the Azumi handsets, try to purchase one to send it to us, please.

Best Regards
GSMServer team




Last edited by GSM_Support; 06-18-2012 at 13:37.
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Old 06-18-2012, 13:40   #10 (permalink)
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@ gastonlopez.t,

New Sigma Software v1.09 was just released.
Try to perform following operations:
  • Download and install Sigma Software v 1.09
  • Update your SigmaKey to the latest version (v1.11)
  • Perform Repair IMEI operation once again
After all steps will be completed, please post results along with the full log file here.

Best Regards
GSMServer team



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