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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey
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Old 11-21-2017, 15:10   #1 (permalink)
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Honor 4c CHM-U01 Dead

Honor 4c CHM-U01 Dead




SigmaKey v.2.26.13
421098412 Sigma dongle 2.26, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2017-11-21 18:41:17 ---------
SigmaKey 2.26.13 HiSi: Enable downgrade
Connecting...Reboot phone and try again
--------- 2017-11-21 18:41:59 ---------
SigmaKey 2.26.13 HiSi: Write firmware
HUAWEI USB COM 1.0 (COM48), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 11/6/2015, USB\VID_12D1&PID_3609&REV_0000
Firmware file does not match the phone
--------- 2017-11-21 18:44:09 ---------
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Old 11-21-2017, 15:24   #2 (permalink)
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FACTORY MODE: Repair bricked Huawei device using board software
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Old 11-21-2017, 15:27   #3 (permalink)
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text me i help u so easy
only use easy jtag and dump if u have if not text me
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Old 11-21-2017, 16:29   #4 (permalink)
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now i try other phone but same problem i use UPDATE.APP



SigmaKey v.2.26.14
421098412 Sigma dongle 2.26, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2017-11-21 20:26:50 ---------
SigmaKey 2.26.14 HiSi: Write firmware
HUAWEI USB COM 1.0 (COM48), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 11/6/2015, USB\VID_12D1&PID_3609&REV_0000
Firmware file does not match the phone
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Old 11-21-2017, 16:31   #5 (permalink)
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Use factory firmware from bootloader and follow the provided above guide
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Old 11-22-2017, 10:18   #6 (permalink)
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Quote:
Originally Posted by mcandre View Post
Use factory firmware from bootloader and follow the provided above guide
i try to download file but show that
and i buy pack3 1 day ago
other solution? for file download



Status: Expired
Device allowance: 0 Bytes
Account allowance: 0 Bytes
Totally used: 5.03 MB
Expiration date: 29 Dec 2016
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Old 11-22-2017, 10:59   #7 (permalink)
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@ aliusmanbava,

Pack activation doesn't provide access to Boot-Loader.com
According to the provided information your access has been expired. It can be prolonged here.

Best Regards
GSMServer team
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Old 11-22-2017, 12:35   #8 (permalink)
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one more other phone
but show other error



SigmaKey v.2.26.14
421098412 Sigma dongle 2.26, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2017-11-22 16:33:26 ---------
SigmaKey 2.26.14 HiSi: Write firmware
Qualcomm HS-USB QDLoader 9008 (COM10), Provider: Qualcomm Incorporated, Driver ver.: 2.1.2.2, Date: 3/25/2016, USB\VID_05C6&PID_9008&REV_0000
Writing flash...UPDATE.APP
Firmware: G620S-UL00V100R001C17B244
Connecting...Please send
C:\Users\Shahzad Mobile\Documents\SigmaKey\temporary backup\0421098412\G620S-UL00V100R001C17B244.skb
file to [email protected]
Missing response from boot
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Old 11-22-2017, 12:56   #9 (permalink)
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@ aliusmanbava,

What phone exactly is that? It's a Qcom phone.
If it is totally bricked, wait for next Sigma updates.

Best Regards
GSMServer team
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Old 11-22-2017, 12:57   #10 (permalink)
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one more phone i try check please what is wrong

PRA-LA1 fastboot flashing failed




SigmaKey v.2.26.14
421098412 Sigma dongle 2.26, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2017-11-22 16:33:26 ---------
SigmaKey 2.26.14 HiSi: Write firmware
Qualcomm HS-USB QDLoader 9008 (COM10), Provider: Qualcomm Incorporated, Driver ver.: 2.1.2.2, Date: 3/25/2016, USB\VID_05C6&PID_9008&REV_0000
Writing flash...UPDATE.APP
Firmware: G620S-UL00V100R001C17B244
Connecting...Please send
C:\Users\Shahzad Mobile\Documents\SigmaKey\temporary backup\0421098412\G620S-UL00V100R001C17B244.skb
file to [email protected]
Missing response from boot
--------- 2017-11-22 16:54:45 ---------
SigmaKey 2.26.14 HiSi: Write firmware
USB Serial Port (COM90), Provider: FTDI, Driver ver.: 2.12.28.0, Date: 8/16/2017, FTDIBUS\COMPORT&VID_0403&PID_6001
Writing flash...UPDATE.APP
Firmware: PRA-LX2C999B000
Connecting...Please send
C:\Users\Shahzad Mobile\Documents\SigmaKey\temporary backup\0421098412\PRA-LX2C999B000.skb
file to [email protected]
Missing response from boot
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Old 11-22-2017, 13:00   #11 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ aliusmanbava,

What phone exactly is that? It's a Qcom phone.
If it is totally bricked, wait for next Sigma updates.

Best Regards
GSMServer team
yes that phone dead its mean not solution now
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Old 11-22-2017, 13:10   #12 (permalink)
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PRA-LA1 - What state is the phone in now?
Open this page and select one of the manuals that fits exactly to your case:
  • UPGRADE MODE flashing (flash via PCUI/DBA adaptor port)
  • FLASH via fastboot mode (flash via adb port)
  • FACTORY MODE: Repair bricked Huawei device using board software (flash via HUAWEI USB COM 1.0)


Honor 4c CHM-U01
Use FACTORY MODE: Repair bricked Huawei device using board software manual for that case
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Old 11-22-2017, 13:20   #13 (permalink)
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fastboot flashing done but phone still hang on logo



SigmaKey 2.26.14 HiSi: Write firmware
(ADB) Writing flash...UPDATE.APP
Firmware: PRA-LX2C999B000
Phone model: PRA-LA1
Version: :PRA-LA1C185B101
Writing flash fw_lpm3...OK
Writing flash fastboot...OK
Writing flash modemnvm_update...OK
Writing flash teeos...OK
Writing flash trustfirmware...OK
Writing flash sensorhub...OK
Writing flash fw_hifi...OK
Writing flash boot...OK
Writing flash recovery...OK
Writing flash recovery2...OK
Writing flash dts...OK
Writing flash modem_fw...OK
Writing flash system.0...OK
Writing flash system.1...OK
Writing flash system.2...OK
Writing flash system.3...OK
Writing flash system.4...OK
Writing flash system.5...OK
Writing flash vendor.0...OK
Writing flash product.0...OK
Writing flash...Done
Restarting phone...OK
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Old 11-22-2017, 13:45   #14 (permalink)
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@ aliusmanbava,

Current case is getting deeply investigated.

Best Regards
GSMServer team
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Old 11-22-2017, 14:08   #15 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ aliusmanbava,

Current case is getting deeply investigated.

Best Regards
GSMServer team
ok i am still waiting your hardworking solution
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