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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 10-12-2019, 06:24   #1 (permalink)
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How to connect properly alcatel 4044w


Dear supporter i got few qty of alcatel 4044w for unlock ,, i tired to do with sigma ,,driver installed ,,,but as i click UNLOCK ,,com becomes disapear from device manager ,,,and cant complete job ,,here is screen shoot -:




Anybody can help me where do am i mistaking ?
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Old 10-12-2019, 08:17   #2 (permalink)
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I hope anyone of PS of this section will reply me ,,to enable afix this issue...
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Old 10-15-2019, 08:11   #3 (permalink)
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@ aminnovelty,

In most cases such an issue appears due to faulty drivers.
Try to re-install drivers and repeat unlock operation.
Current phone model is getting serviced via Diagnostic port.

Best Regards
GSMServer team



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Old 10-17-2019, 06:34   #4 (permalink)
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I try to dial particular command to enable diag port ,,,but after dailing ,,no result.
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Old 10-18-2019, 05:46   #5 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ aminnovelty,

In most cases such an issue appears due to faulty drivers.
Try to re-install drivers and repeat unlock operation.
Current phone model is getting serviced via Diagnostic port.

Best Regards
GSMServer team



It was realy nice experince to install this driver ,,,anyway thanks ,,, have done it.https://i.imgur.com/GKXl2Wd.png
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Old 10-18-2019, 05:48   #6 (permalink)
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