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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 07-02-2020, 11:45   #31 (permalink)
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--------- 2020-07-02 12:23:07 ---------
SigmaKey 2.36.00 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 3.67 V
Phone model: SPN-AL00
Build number: SPN-AL00 9.1.1.197(C00E196R3P1)
Vendor/Country: all/cn
System version: Skipped
Android version: 9
Base version: SPN-LGRP1-CHN 9.1.1.197
Custom version: SPN-AL00-CUST 9.1.1.196(C00)
Preload version: SPN-AL00-PRELOAD 9.1.1.1(C00R3)
Huawei-Over-the-Air info:
C_version: C00
D_version: D000
PLMN: 60303
BoardID: 1986
DeviceName: SPN-AL00
Done
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Old 07-02-2020, 11:53   #32 (permalink)
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Reinstall fastboot drivers.
Try another usb cable or another PC.
Connect and charged phone's battery.
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Old 07-02-2020, 15:21   #33 (permalink)
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We have made some improvements regarding this cases.
Download and use Latest Sigma version for servicing.
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Old 07-03-2020, 09:01   #34 (permalink)
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Quote:
Originally Posted by abdelatiffe1978 View Post
--------- 2020-07-02 12:23:07 ---------
SigmaKey 2.36.00 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 3.67 V
Phone model: SPN-AL00
Build number: SPN-AL00 9.1.1.197(C00E196R3P1)
Vendor/Country: all/cn
System version: Skipped
Android version: 9
Base version: SPN-LGRP1-CHN 9.1.1.197
Custom version: SPN-AL00-CUST 9.1.1.196(C00)
Preload version: SPN-AL00-PRELOAD 9.1.1.1(C00R3)
Huawei-Over-the-Air info:
C_version: C00
D_version: D000
PLMN: 60303
BoardID: 1986
DeviceName: SPN-AL00
Done
Battery voltage: 3.67 V - this battery is discharged
3.6V - BATTERY CHARGE LEVEL 0%
4.2V - BATTERY CHARGE LEVEL 100%
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Old 07-17-2020, 04:21   #35 (permalink)
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YAL-AL50 Cannot remove FRP

phone is working 100% but cannot remove huawei ID

SigmaKey 2.37.00b3 HiSi: Software testpoint On.../Off
HUAWEI USB COM 1.0 (COM76), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 11/6/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Sending boot...Error writing to serial port

Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 4.26 V
Phone model: YAL-AL50
Build number: YAL-AL50 9.1.1.158(C00E156R8P2)
Vendor/Country: all/cn
System version: Skipped
Android version: 9
Base version: YAL-LGRP3-CHN 9.1.1.158
Custom version: YAL-AL50-CUST 9.1.1.156(C00)
Preload version: YAL-AL50-PRELOAD 9.1.1.2(C00R5)
Huawei-Over-the-Air info:
C_version: C00
D_version: D000
PLMN: 64502
BoardID: 1819
DeviceName: YAL-AL50
Done
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Old 07-17-2020, 07:58   #36 (permalink)
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Quote:
Originally Posted by kachman View Post
phone is working 100% but cannot remove huawei ID

SigmaKey 2.37.00b3 HiSi: Software testpoint On.../Off
HUAWEI USB COM 1.0 (COM76), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 11/6/2015, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 980
Sending boot...Error writing to serial port

Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 4.26 V
Phone model: YAL-AL50
Build number: YAL-AL50 9.1.1.158(C00E156R8P2)
Vendor/Country: all/cn
System version: Skipped
Android version: 9
Base version: YAL-LGRP3-CHN 9.1.1.158
Custom version: YAL-AL50-CUST 9.1.1.156(C00)
Preload version: YAL-AL50-PRELOAD 9.1.1.2(C00R5)
Huawei-Over-the-Air info:
C_version: C00
D_version: D000
PLMN: 64502
BoardID: 1819
DeviceName: YAL-AL50
Done
What is you computer brand and model ?
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Old 07-17-2020, 08:58   #37 (permalink)
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Connect the phone with charged battery.
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Old 07-17-2020, 12:19   #38 (permalink)
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Quote:
Originally Posted by mcandre View Post
Connect the phone with charged battery.
Battery is 100% charged and is connected to motherboard. i already did one phone frp EVR-L29, this one just isn't working
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Old 07-17-2020, 12:21   #39 (permalink)
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Quote:
Originally Posted by rebainoor View Post
What is you computer brand and model ?
Im using a Dell 15r 5537, does it matter? I unlocked frp on EVR-L29 on this same PC
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Old 12-29-2021, 16:35   #40 (permalink)
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ANG-AN00 not supported yeet

if this model will be supported in sigamkey thanks


HUAWEI USB COM 1.0 (COM143), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 28/11/2016, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 820/985 (boot 1)
Sending boot...Error writing to serial port
--------- 2021-12-29 16:30:07 ---------
SigmaKey 2.42.02 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 3.88 V
Phone model: ANG-AN00
Build number: ANG-AN00 11.0.0.161(C00E137R9P2)
Vendor/Country: all/cn
System version: Skipped
Android version: 10
Base version: ANG-LGRP1-CHN 11.0.0.161
Custom version: ANG-AN00-CUST 11.0.0.137(C00)
Preload version: ANG-AN00-PRELOAD 11.0.0.2(C00R9)
Huawei-Over-the-Air info:
C_version: C00
D_version: D000
PLMN: 61003
BoardID: 10810
DeviceName: ANG-AN00
Done
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Old 12-29-2021, 17:12   #41 (permalink)
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1. Try with latest Sigma version
2. Try with boot 3
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Old 12-29-2021, 17:55   #42 (permalink)
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same problem not working
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Old 12-29-2021, 17:55   #43 (permalink)
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same problem not working this model its KIRIN985 5G


SigmaKey v.2.42.03
Sigma dongle 2.42, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Activated
--------- 2021-12-29 17:52:57 ---------
SigmaKey 2.42.03 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM143), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 28/11/2016, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: Kirin 820/985 (boot 3)
Sending boot...Error writing to serial port
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Old 12-30-2021, 01:41   #44 (permalink)
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Quote:
Originally Posted by imadzid View Post
same problem not working this model its KIRIN985 5G


SigmaKey v.2.42.03
Sigma dongle 2.42, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Activated
--------- 2021-12-29 17:52:57 ---------
SigmaKey 2.42.03 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM143), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 28/11/2016, USB\VID_12D1&PID_3609&REV_0100
The battery must be connected to the phone's board and fully charged. [YES]
HiSilicon: Kirin 820/985 (boot 3)
Sending boot...Error writing to serial port
If you are using modified cable maybe you dont need to use it for it... Did you try to open usb 1.0 without modified cable? I had seen same error on kirin 980. It allways said "error writing serial port". When i use standart usb cable everything was ok for me...
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Old 12-30-2021, 17:11   #45 (permalink)
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i test normal cable usb and modified to same problem same problem
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