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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 04-28-2020, 15:52   #1 (permalink)
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Huawei vtr-l09 bricked


Bricked the phone after downgrade flash. have but huawei com 1. what the solution?, because isnt new sigma sw on the video paticional...etc sorry bad english..
Thanks the help support!
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Old 04-29-2020, 06:25   #2 (permalink)
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@ stilnox,

Please explain in more details what an issue you are dealing with.
What firmware version your phone originally had?
What firmware version did you use for the flashing purposes?
Also, post here full log files from the operations you have performed to this phone!

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Old 04-29-2020, 14:45   #3 (permalink)
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that's how it came to me. on phone android 9.1. Eu region c432. cant log post now.
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Old 04-29-2020, 17:29   #4 (permalink)
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@ stilnox,

Copy text from the log file and post it here.

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Old 04-30-2020, 07:13   #5 (permalink)
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SigmaKey v.2.35.00
13766""""" Sigma dongle 2.35, Initializing...OK
Pack 1: Activated
Pack 2: Not activated
Pack 3: Activated
Pack 4: Activated
--------- 2020-04-27 07:46:24 ---------
SigmaKey 2.35.00 HiSi: Remove FRP / Huawei ID
Phone model: VTR-L09
Version: :VTR-L09 9.1.0.252(C432E1R1P9)
Preparing...The phone is NOT connected properly. Read the manual at the official site for details.
Note that operation will fail for new Android security patch levels.

following:
SigmaKey 2.35.00 HiSi: Enable downgrade
Connecting...Reboot phone and try again
--------- 2020-04-27 11:55:05 ---------
SigmaKey 2.35.00 HiSi: Enable downgrade
Connecting...Reboot phone and try again
&:
SigmaKey 2.35.00 HiSi: Enable downgrade
Connecting...Reboot phone and try again
--------- 2020-04-27 10:13:41 ---------
SigmaKey 2.35.00 HiSi: Rescue mode
Phone model: VTR-L09
Version: :VTR-L09 9.1.0.252(C432E1R1P9)
Entering Rescue mode.........Done

i hope help to you!
Thanks the help!
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Old 04-30-2020, 11:26   #6 (permalink)
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So what state is the phone now?

Quote:
Entering Rescue mode.........Done
does it see DBA adaptor port after this operation?
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Old 04-30-2020, 13:38   #7 (permalink)
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no on the phone. huawei usb com 1 ,android sno... port ok. but load the flash files & not active the firmware button...
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Old 04-30-2020, 13:50   #8 (permalink)
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FACTORY MODE: phones detected as "HUAWEI USB COM 1.0"
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Old 04-30-2020, 14:16   #9 (permalink)
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i understand but can I ask for a video about it if I can with the new 2.35 program? thanks support!
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Old 04-30-2020, 14:29   #10 (permalink)
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Here is the video
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Old 04-30-2020, 15:01   #11 (permalink)
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i cant downloading board file with vtr-l09 from bootloader.com.. looking for... i can use format particional option in 2.35 sw with board file? thanks
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Old 04-30-2020, 21:46   #12 (permalink)
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SigmaKey v.2.35.00
13766""""" Sigma dongle 2.35, Initializing...OK
Pack 1: Activated
Pack 2: Not activated
Pack 3: Activated
Pack 4: Activated
--------- 2020-04-30 22:17:43 ---------
SigmaKey 2.35.00 HiSi: Write firmware
HUAWEI USB COM 1.0 (COM6), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 2015. 11. 06., USB\VID_12D1&PID_3609&REV_0100
Repairing...HLVTRAL00M00A047.skf
Sending boot....Error B00720AA
--------- 2020-04-30 22:18:37 ---------
SigmaKey 2.35.00 HiSi: Write firmware
HUAWEI USB COM 1.0 (COM6), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 2015. 11. 06., USB\VID_12D1&PID_3609&REV_0100
Repairing...HLVTRAL00M00A047.skf
HiSilicon: Kirin 960 (v2)
Sending boot...Error writing to serial port
--------- 2020-04-30 22:19:45 ---------
SigmaKey 2.35.00 HiSi: Write firmware
HUAWEI USB COM 1.0 (COM6), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 2015. 11. 06., USB\VID_12D1&PID_3609&REV_0100
Repairing...HLVTRAL00M00A047.skf
Sending boot....Error B00720AA
--------- 2020-04-30 22:20:01 ---------
SigmaKey 2.35.00 HiSi: Write firmware
HUAWEI USB COM 1.0 (COM6), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 2015. 11. 06., USB\VID_12D1&PID_3609&REV_0100
Repairing...HLVTRAL00M00A047.skf
Sending boot...Error writing to serial port
--------- 2020-04-30 22:20:50 ---------
SigmaKey 2.35.00 HiSi: Write firmware
(ADB) Repairing...HLVTRAL00M00A047.skf
Continue Repair procedure according to the manual.
Writing flash...ptable..Command not allowed
--------- 2020-04-30 22:25:18 ---------
SigmaKey 2.35.00 HiSi: Write firmware
(ADB) Repairing...HLVTRAL00M00A047.skf
Continue Repair procedure according to the manual.
Writing flash...ptable..Command not allowed
--------- 2020-04-30 22:41:02 ---------
SigmaKey 2.35.00 HiSi: Get Huawei bootloader password
Connecting...Reboot phone and try again
--------- 2020-04-30 22:41:27 ---------
SigmaKey 2.35.00 HiSi: Write firmware
HUAWEI USB COM 1.0 (COM6), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 2015. 11. 06., USB\VID_12D1&PID_3609&REV_0100
Repairing...HLVTRAL00M00A047.skf
Sending boot....Error B00720AA
--------- 2020-04-30 22:42:43 ---------
SigmaKey 2.35.00 HiSi: Write firmware
HUAWEI USB COM 1.0 (COM6), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 2015. 11. 06., USB\VID_12D1&PID_3609&REV_0100
Repairing...HLVTRAL00M00A047.skf
Sending boot....Error B00720AA

this is flash file download from bootloader.com
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Old 05-01-2020, 14:28   #13 (permalink)
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HERE NOW:
Pack 1: Activated
Pack 2: Not activated
Pack 3: Activated
Pack 4: Activated
--------- 2020-05-01 15:13:09 ---------
SigmaKey 2.35.00 HiSi: Write firmware
(ADB) Repairing...HLVTRAL00M00A047.skf
Continue Repair procedure according to the manual.
Writing flash...ptable...OK
Writing flash...xloader..image xloader1 verification error
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Old 05-01-2020, 14:39   #14 (permalink)
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& here finish:

SigmaKey 2.35.00 HiSi: Write firmware
(ADB) Repairing...HLVTRAL00M00A047.skf
Continue Repair procedure according to the manual.
Phone model: VTR-L09
Version: :VTR-L09C440B112
Preparing...This Android security patch level is not supported.
Please wait for future updates.
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Old 05-04-2020, 10:47   #15 (permalink)
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We will try to give you the solution very soon.
Please hold on line.
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